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Lenny Alvarez
Lanham, MD 20706
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4 people praised Lenny
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Praise Highlights

Lenny is a problem-solver with a discriminate sense of fairness.

is a fellow Jobcaser with Lenny

she is nice.

is a fellow Jobcaser with Lenny


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Work experience
Center for Vein Restoration
Patients Account Representative

-Provide patients with detailed information regarding account balances while aiding patients in understanding any deductible or coinsurance related information.
-Provide billing related support to over 70 clinic locations in a timely manner.
-Process mailed patient payments as well as over the phone payments.
-Analyze daily task reports related to insurance, demographic, and coding discrepancies.
-Audit claim denials relevant to coding errors to ensure proper reimbursement, while adhering to Medicaid and Medicaid MCO plans, Medicare and Medicare Advantage plans, and all other commercial plan guidelines.
-Provide backup, when needed, in order to balance and post daily payments collected by, at any given day, over 20 open clinic locations.
-Utilize problem solving abilities to attack daily obstacles pertinent to billing procedures.


Unity Healthcare
Patient Registration Clerk

-Assisted in controlling the flow of patients in and out of the clinic for various departments within the center. Including, but not limited to, Internal and Family Medicine, Dental, Pediatric care, Social Worker and Mental Health Clinician, as well as various specialty doctors.
-Performed necessary registration functions such as, verifying insurance eligibility, updating demographic information, and collecting patient copayments if applicable, while registering patients in a timely manner.
-Reviewed all patient related forms to ensure proper completion while also scanning them into the corresponding areas of patient chart using eClinicalWorks.
-Effectively gathered all required dental information in order to submit and follow through with dental pre-authorizations. Once approved, ensured that procedures were scheduled in a timely manner.
-Obtained patients detailed dental insurance information via phone or available web portal, to confirm all requested services where covered and patient was aware of any liable amounts.
-Established a system to ensure that all Oral Surgery appointments were properly scheduled, as well as a tracking tool in order to notify patients upon availability of the Oral Surgeon.
-Scheduled and rescheduled patient appointments using eClinicalWorks.
-Directed patient phone calls to ensure their concerns were addressed accordingly.

Arbor Terrace Senior Living
Resident Services Coordinator

-Effectively scheduled and re-scheduled over 40 staff members with regard to budget and departmental needs.
-Effectively ordered supplies in accordance to budget and departmental needs. Also conducted quarterly inventories of all supplies and medical equipment.
-Assisted the Business Office Manager with bi-weekly payroll.
-Monitored and updated a tracking tool for all department information including, assessments, resident laundry and shower schedules, and staff certifications.
-Maintained resident medical records to standards and regulatory requirements.
-Audited resident charts and discharge records in order to ensure that all proper documentation was included and in the correct location.
-Exchanged information with health professionals and physicians regarding residents’ concerns/needs as well as medication.
-Scheduled routine and incidental medical appointments for residents and notified families in order to coordinate transportation.
-Maintained a tracking tool for all department information such as, staff member’s licenses and training credentials, resident and staff TB testing and vaccinations, and resident assessments.

Residence on Greenbelt
Unit Clerk

-Initiated and maintained resident medical records to standards and regulatory requirements, and facilitated orderly and routine maintenance.
-Scheduled routine and incidental medical appointments for residents, and notified families in order to coordinate transportation.
-Exchanged information with health professionals and physicians regarding residents’ concerns/needs as well as medication.
-Audited resident charts and discharge records in order to ensure that all proper documentation was included and in the correct location.
-Established an effective system to facilitate the process of ordering, issuing, and inventorying all supplies as needed.
-Performed data entry relative to resident records such as, incident reports, assessments, demographic sheets, and other care notes.
-Implemented and maintained a tracking tool for all department information such as, staff member’s licenses and training credentials, resident and staff TB testing and vaccinations, and resident assessments.
-Scheduled routine staff meetings and in-service trainings, and also took minutes and attendance in order to have on file as required by state regulations.
-Professionally and efficiently answered all calls coming through to the Wellness Center, while facilitating communication flow.

United States Army
Logistics Specialist

-Scheduled and implemented monthly inventory of over 35 million dollars of equipment within the company’s possession.
-Excelled in the use of PBUSE (Property Book Unit Supply Enhanced) in order to request, track, and maintain equipment as needed.
-Established a database to maintain Soldier’s personal records for 160 Soldiers. Including a log to track and maintain positive control of all equipment signed out of the Supply Room.
-Supervised Platoons during deployment (Operation Iraqi Freedom) to ensure that over $25 million worth of all equipment needed was present, properly accounted for, and well organized.
-Received Army Commendation Medal for excellent service during Operation Iraqi Freedom. For effectively managing and running the supply room without supervision for a month, as well as establishing a system for ordering supplemental clothing, and being an essential asset to the company.
-Mail handler during Operation Iraqi Freedom. In charge of receiving, verifying, and distributing correspondence overseas, for roughly 160 soldiers. Established a schedule for mail pickup to avoid high traffic volume as well as stress.

Traits
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Accurate
I am exact and make sure my work is mistake-free.
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Dependable
I can be counted on to complete whatever task, objective, or job is needed.
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Hardworking
I put my best effort into everything I do.