BSHA/HM, (GPA 3.8). Moving to Michigan meant leaving healthcare and pursuing a retail career at Macy's. Working hard, building relationships and showing my loyal and dependable characteristics... show more
BSHA/HM, (GPA 3.8). Moving to Michigan meant leaving healthcare and pursuing a retail career at Macy's. Working hard, building relationships and showing my loyal and dependable characteristics aided my growth in this company. I work upon modeling professionalism and integrity as well as focus on problem solving necessary in building relationships needed for quality customer service.
Oversee store operations and direct colleagues using training and fast feedback techniques as a tool ensuring customer service and sales budget meet and exceeds company expectations
Overseeing Daily Store Processes including fast feedback and problem-solving practices as EIC
Business strategy planning and forecasting to drive and exceed sales benchmarks
Collaborate with Merchandising Manager, District Manager/Planner and vendors for planning purposes
Responsible for “Family of Business” merchandising, signage and replenishment
Interviewing and hiring associates
Pact Coaching as a tool for associate talent development, promotion and advancement
Upholding business standards by role modeling with integral decision-making and problem-solving skill practices
Prioritizing and organizing daily tasks as a “vehicle” with meeting daily deadlines
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Courses included: management, finance, legal and ethical parameters, human resources, information systems, leadership theory, legal and regulatory aspects in health care, facility planning, community health as well as an intro to healthcare policy.
Committed 3 hrs. set up for event in Byron Center supporting American Heart Association Walk supporting health awareness and funding for research.
Motivate associates to offer information to customers about new product "Fit Bit" product and its benefits for heart awareness
Partnered with store management and empowered selling associates to sell shopping tickets for $5 to support March of Dimes and other local charities nationally. Additionally, reached out to Heartside Ministries (54 Division Ave.) for their assistance with selling shopping tickets and enabling them to benefit with 100% of their contribution in proceeds.!
"Go Red for Women"- Chosen to outfit Madelyn-Mazzone-Wong with "INC" and "Michael Kors" brand clothing for WZZM -"Go Red for Women Fashion Show." Devoted time and sold Red Dress Pins supporting American Heart Month in Feb. 2014 archive.wzzm13.com