•Highly adaptable, optimistic and team-oriented healthcare and human services professional •Refined administrative and clinical capabilities. •Trained in a medical office setting or... show more
•Highly adaptable, optimistic and team-oriented healthcare and human services professional •Refined administrative and clinical capabilities. •Trained in a medical office setting or telecommuting with experience ensuring high standards. •High-performing in and extremely efficient in hospital and medical office environments.
●Transcribe proposals for 3-5 small local businesses
●Revise and formatting papers for 5-10 local college students
●Redraft edited forms for 3-5 local businesses
●Recognized by director for remarkable client evaluation skills and the ability to locate and assist with obtaining community services for a caseload of more than 25 clients.
●Assisted with interviewing and hiring new employees.
●Interviewed clients 1 on 1, reviewed records, conducted assessments and conferred with other professionals to develop an individualized treatment plan for each patient.
●Counseled clients in individual or group sessions (15-20 clients) to assist them in dealing with substance abuse, mental, physical or sexual abuse, poverty, unemployment and homelessness.
●Referred patients, clients, and/or family to community resources for housing or treatment to assist in recovery from mental illness or chemical dependency.
●Acted as a mediator to resolve conflict between 2 or more clients.
●Operated as facility director when required.
●Recognized by more than 30 patients for being a nurse who truly cared about them and always made them feel important.
●Made an independent decision to send a patient with extremely high blood pressure and chest pain out 911 being instructed to administer nitroglycerin, which was unsuccessful. Later confirmed patient did have a mild heart attack. The nurse practitioner commended me for my quick action in solving the problem without consultation.
●Administered 1-2 medications to over 60 patients per week.
●Monitored patients' weight before their 3 ½ - 4 hour treatment to determine how much fluid needed to be removed from their system; dependent upon their intake between treatments.
●Educated 10-15 non-compliant patients continuously about effects of excess fluid intake.
●Acknowledged 4-5 times by management when patients mentioned me by name in the survey for providing exceptional care during their hospital stay
●Turned or re-positioned bedridden patients every 2 hours to prevent bedsores.
●Monitored patients on suicide precaution and documented behavior every ½ hour- 1 hour.
- Data Entry
- Customer Service Skills
- Microsoft Office
- Broad Medical Terminology
- Medical Billing
- Exceptional Organizational Skills
- Exceptional Patient Care
- Recorded Patient Medical Histories
- Center Management Experience
- CPR/First Aid
- Medication Administration
- Record Keeping
- Conflict Resolution Skills
- Patient Education
- Team Building
- Substance Abuse Counseling
- Interviewing & Hiring
- Writing & Editing
●Completed an extensive administrative project
●Assisted with the annual turkey drive which benefited over 100 families
●Took part in the reading fair for a local school district where we encouraged parents and other family members to dedicate at least 15 minutes of their time per week to read to students at a local school
●Held nightly groups for discussion or activities
●Encouraged clients to focus on identifying what triggered their substance use
●Offered suggestions for alternative ways to react to their triggers
●Encouraged them to interact with each other to gain different perspectives