Jerome Johnson
West Memphis, AR 72301
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Praises

Praises help jobseekers showcase strengths and stand out to employers.

Work experience
Wal-Mart, West Memphis Ar
Department Manager

I started off as an customer service associate, worked my way up to customer
service manager and soon moved up to department manager. I managed
employees, did price changes, inventory and was superior at customer service. I
developed and monitored associates to maximize customer service.


Target Mobile
Sales Rep Supervisor

I worked as an target mobile representative, dealing with customer interactions
and sales. I excelled on commissions and bonuses, and I got promoted to
supervisor within 2 months. I created training manuals targeted to resolving even
the most difficult customer issues. I also recruited, managed and mentored an
average of 25 sales representatives.

Super Target
Guest Service Supervisor

Starting off as an customer service associate, I did customer relations, returns
and also made sure when the customer left they was satisfied. I developed,
implemented and monitored programs to maximize customer satisfaction. Within
5 months I accomplished becoming customer service team lead, I improved
service quality and increased sales by developing a strong knowledge of
company's products and service.

Education
West Memphis High School
High School