Jennifer Brown
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APACHE JUNCTION, AZ 85119
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Work experience
C M SERVICES
Housekeeper

Maintain a professional relationship and establish rapport with existing clients.
Actively listen to client's needs and communicate with company owner to ensure client receives the quality of service they are looking for.
Clean all surfaces including but not limited to: floors, toilets, sinks, walls, baseboards, cabinets, refrigerators, etc.

Ideal Laboratories
Team Lead

Streamline communication between clients, technical staff, corporate, drivers, and administration staff.

Ideal Laboratories
Scheduling Coordinator

data-entry, CRM component, Microsoft Office, multiple phone lines, scheduling, shipping and receiving, outsourcing, FedEx, USPS and UPS shipping management programs, multi-tasking, customer service, attention to detail, shorthand, logistics.

IDEAL DENTAL LABORATORIES
Delivery Expert
Logistics SANTA ANA STAR CASINO
Shuttle Driver

Safely transport clients to and from casino and/or hotel.

Delivery Expert

Safe driving and food preparation
Cashier and telephone responsibilities

INTERSECTIONS INC
Credit Education Specialist

Customer Service, retention and sales
Credit education
FCA and FLA certification

C & M Services
Housekeeper
Ideal Laboratories
Team Leader
CRM component
Safe Driving

Singularly redesigned entire product coding system as well as remapped driver's routes for Albuquerque, Santa Fe, Rio Rancho and Los Lunas.
MS Office proficiency
Data Entry
Training and performance evaluations of new hires.

DOMINO'S PIZZA
Education
CENTRAL NEW MEXICO COMMUNITY COLLEGE
Skills
  • Accurate Cash/ Credit Card Handling
  • Answered Phones
  • Data Entry
  • Handled Volatile Customer Situations
  • Customer Inquiries
  • Customer Retention Goals
  • Troubleshooting Technical Issues
  • Analytical Problem Solver
  • Defensive driver training
  • Judgment and Decision Making
  • Bookkeeping
  • Communication skills
  • Basic Clerical Knowledge
  • Active Listener
  • Active Learning
  • Account Reconciliation
  • Behavior Management Techniques
  • Batch Summary Reports
  • Exceptional Organizational Skills
More information

Experience leading a team of 10+