Dedicated and dynamic professional possessing a proven track record of ensuring superior service and a commitment to delivering results.
Performed background checks for the general public, courts, officers, corrections,
and other agencies in the US Records Management System (RMS) system.
Processed freedom of information requests, copied/processed reports for insurance
requests via Lexis Nexis, and input traffic accidents into RMS.
Compiled data from records or other informational sources as requested.
Informed officers of pertinent details as they pertained to Village departments, police
agencies, and other related agencies.
Expunged and sealed arrest records for individuals previously arrested in Oak Park.
Copied archive cases for other law enforcement agencies, citizens of Oak Park,
and non-citizen individuals.
Researched records and criminal histories for police officers upon request.
Entered warrants into LEADS system, and processed bonds.
Typed letters of good conduct for the public upon request, mailed reports to
outside agencies, and provided general information on operations/policies.
Liaised with tenants, conducting apartment tours for potential lease holders, collecting/currency, and supporting bookkeeping operations. Supervised and scheduled appointments for tenants to speak with managers. Tracked and monitored work orders for repairs.
Researched customer saving/checking account statements, personal money
orders/requisitions, and cashiers checks.
Processed customer debit/credit slips, researched closed accounts, and
checks written on customer accounts.
Provided assistance to personal bankers in financial operations.
- Word, Excel, Records Management System, Proprietary Software