I have experience in International & Domestic IT Logistic Support; expertise in Global International Customs. Proficiency in the understanding of the logistic structure and global deployment of... show more
I have experience in International & Domestic IT Logistic Support; expertise in Global International Customs. Proficiency in the understanding of the logistic structure and global deployment of business systems, experience in the cruise industry over 10 years. Specializes in shipping and receiving operations for New Builds & Dry Docks on a global platform. Versed in all operational aspects fleet management, quality control, inventory control, RMA inventory database and receiving operations also warehouse operations domestic and international. Comprehensive background in transportation operations of containers globally.
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Frank Krause
SKILLS
Microsoft Office Software and Inventory systems/RMA databases(10+ years), SSG Security Systems for Homeland Security (10+years).
EXPERIENCE
Princess Cruises LTD- Information Technology / Logistics Specialist- Desktop Analyst
February 1988 - February 2018
Operations & Shipboard Responsibilities:
Provide shipping support via air, container and rail.
Support trans-shipment and freight forwarding to the 19 vessels domestic and international.
Provide input and assist in hardware requests generated by new-builds and new IT projects
process quotes and requests to supply chain department for procurement through PO with approved vendors.
Receive, consolidate, and ship hardware out to fleet destinations with considerations to costs, needs, and destinations.
Track and ensure shipments reach the vessel.
Work with Fleet Superintendents and other departments to ensure all hardware requests are approved and in line with needs and budget.
Maintaining an in-house inventory for rapid deployment of key hardware items.
Work with current and future vendors to source, evaluate, and purchase most fleet IT equipment.
Maintaining relationships with key account representatives.
Coordinating with vendors for key deliveries expedited requests, direct to vessel shipments, etc.
Source, establish and implement hardware repairs as needed.
Evaluating which devices are worth repair.
Setting guidelines and advising for repair items to be offloaded from vessels to repair center or home office.
Sourcing repair centers and coordinating repairs by either PO or Non-PO invoices.
Ensuring repaired items are returned to production.
Identifying when this procedure is required, due to urgency, cost, delivery timings, and product availability.
Archive and provide receipts and coding for purchases made to IT Admin for expense reporting.
Creating, updating, and maintaining request records in the SNOW ticket system and interoffice shared drive.
Keeping relevant historical information on special projects and new builds for future reference.
Work with other Carnival brands and CapGem teams to improve and amend SNOW ticketing process as needed to better support fleet needs.
Act as an information resource for the IT and other departments in regards to hard logistics; providing details and advice when needed for fleet deliveries, contacts, and timings.
Proficient Windows operating system computer skills, including MS Word and Excel.
Experience in Maritime Logistics over 10 years.
Background in or general knowledge of information technology hardware on professional development.
Coordinate vendor services and support; review support contracts and bidding for containers for New Builds and Dry Docks as required.
Package and process outgoing mail FedEx/UPS and other mail services.
My other years of high school were in Snowflake High
Work duties and former co-workers