Elisa Mercado
Bilingual executive assistant
New York, NY 10029
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Work experience
FEGS ~ Federation Guidance and Employment Services
Program Assistant

Monitored over 1200 participants attendance using DTS (Daily Timekeeping System)
Maintained records, and documentation for all participants
Assisted with pre and post carfare distribution and carfare retention
Managed all program operations in accordance with HRA and industry regulations
Counseled participants and encouraged many to become gainfully employed


FEGS ~ Federation Guidance and Employment Services
Program Assistant

Monitored over 1200 participants attendance using DTS (Daily Timekeeping System)
Maintained records, and documentation for all participants
Assisted with pre and post carfare distribution and carfare retention
Managed all program operations in accordance with HRA and industry regulations
Counseled participants and encouraged many to become gainfully employed

Univision ~ Executive Assistant

Corporate Marketing & P.R.
Travel and expenses for 4 executives using Clique book in Concur
Handled and processed 40+ departmental invoices weekly for budgets over $3,000,000 utilizing Markview
Arranged 25+ corporate meetings at a minimum, weekly for 2 Senior VP's and 1 VP
Facilitated lunch meetings with outside caterers, handled the invoices and clean up after all meetings
Maintained and updated standing meetings and confirmed with participants
Worked closely with mail room, IT and HR for supplies, new hires and any technical issues that would arise
Confirmed meetings, lunches, travel, hotel, car rentals and car services

Univision ~ Executive Assistant

Corporate Marketing & P.R.
Travel and expenses for 4 executives using Clique book in Concur
Handled and processed 40+ departmental invoices weekly for budgets over $3,000,000 utilizing Markview
Arranged 25+ corporate meetings at a minimum, weekly for 2 Senior VP's and 1 VP
Facilitated lunch meetings with outside caterers, handled the invoices and clean up after all meetings
Maintained and updated standing meetings and confirmed with participants
Worked closely with mail room, IT and HR for supplies, new hires and any technical issues that would arise
Confirmed meetings, lunches, travel, hotel, car rentals and car services

L'Oreal USA
Vice President

Managed calendars for a team of 20
Assisted MSI (Marketing Strategic Information) and SPI (Strategic Planning Information) with meetings, projector assembly and supplies for the team
Scheduled internal and external meetings, maintain phones
Handled a 4 million dollar budget and updated status reports
Hired caterers, searched for new venues, secured rentals, and confirmed menus for special events

L'Oreal USA
Vice President

Managed calendars for a team of 20
Assisted MSI (Marketing Strategic Information) and SPI (Strategic Planning Information) with meetings, projector assembly and supplies for the team
Scheduled internal and external meetings, maintain phones
Handled a 4 million dollar budget and updated status reports
Hired caterers, searched for new venues, secured rentals, and confirmed menus for special events

Latina Magazine

Executive Assistant to President & Publisher
Supervised and evaluated all temporary personnel (approximately 5 employees)
Handled sensitive Email and calendar composition using Outlook
PowerPoint presentations, travel/expense reports
Scheduling of meetings in and out of office
Heavy Travel/hotel/car services scheduled

Latina Magazine

Executive Assistant to President & Publisher
Supervised and evaluated all temporary personnel (approximately 5 employees)
Handled sensitive Email and calendar composition using Outlook
PowerPoint presentations, travel/expense reports
Scheduling of meetings in and out of office
Heavy Travel/hotel/car services scheduled

Facilities Manager

Salvato Real Estate - Translated leases and legal documents
Customer Service - Douglas Pub - Tended bar, kept inventory, used bi-lingual skills daily Organized special events, used bi-lingual skills daily

Facilities Manager

Salvato Real Estate - Translated leases and legal documents
Customer Service - Douglas Pub - Tended bar, kept inventory, used bi-lingual skills daily Organized special events, used bi-lingual skills daily

32 B-J
Executive Assistant

Provided full administrative support for 5 Immigration attorneys
Responsible for travel arrangements, T&E reports
Translated documents and served as interpreter for attorney's and clients

32 B-J
Executive Assistant

Provided full administrative support for 5 Immigration attorneys
Responsible for travel arrangements, T&E reports
Translated documents and served as interpreter for attorney's and clients

Cornell University
Registrar ~ Executive Assistant

Scheduled all client meetings, conferences and presentations
Updated student accounts on daily basis, and revised invoices
Accounts receivable, processed checks for bank deposits, credit cards and refunds
Created and maintained new filing system for over 5000 participants every semester (12 Weeks)
Managed all incoming and outgoing correspondence

Cornell University
Registrar ~ Executive Assistant

Scheduled all client meetings, conferences and presentations
Updated student accounts on daily basis, and revised invoices
Accounts receivable, processed checks for bank deposits, credit cards and refunds
Created and maintained new filing system for over 5000 participants every semester (12 Weeks)
Managed all incoming and outgoing correspondence

Education
Williamsport Area High School

Williamsport Area High School
Skills
  • Customer Service
  • Ms Word, Excel, Powerpoint, Access, Outlook, Markview, Concur, Dts (daily Timekeeping System) Fluent In Spanish, Type 75 Wpm
  • Email
  • Conferences
  • Legal
  • Personnel
  • Strategic Planning
  • Marketing
  • Credit
  • Travel Arrangements
  • Microsoft Publisher
  • File Management
  • Inventory Management
  • Strategic
  • Event Management
  • Spanish
  • Budgeting
  • Books
  • Business Intelligence
  • Meeting Facilitation
  • Microsoft Access
  • Microsoft Mail
  • Msi
  • Typing
  • Customer Relations
  • Documentation
  • Microsoft Office
  • Scheduling
  • Accounts Receivable
  • Human Resources
  • Microsoft Word
  • Administrative Support
  • Presentation Skills
  • Data Transformation Service
  • Real Estate
  • Microsoft Powerpoint
  • Microsoft Outlook
  • Telephone Skills
  • Writing
  • Attorney
  • Microsoft Excel
Volunteering
Little sisters of assumption
Pantry goods and services