Managed a full-service finance store, including a team of 5 staff members.
*Network to grow business and maintain business relationships.
*Provide coaching and sales development train to staff members.
*Ensured 100% compliance to all corporate policies and regulations.
*Perform profitability analysis to ensure yoy increases.
*Collaborate closely with all lines of business in a financial institution.
*Delivered exceptional customer service- resulting in 100% customer satisfaction scores.
Opened 2 new branches, including free-standing branch in Westwood, NJ; Set up branches, hiring and training employees.
*Grew deposit base through both consumer and commercial accounts; In 2010 deposit base grew to $48M.
*Pursued commercial and consumer loan bookings, achieving corporate set goals.
*Established a presence in the community by involvement in local organizations.
*Managed a staff of financial representatives across several full-service banking facilities, conducting skills assessment, providing developmental feedback and coaching of employees.
*Prospected new business through networking, community involvement, and needs based sales techniques.
*Provided exceptional customer service.
Jenny Craig Weight Centers