Experienced sales and customer service professional looking to transition into Logistics and Distribution Management.
Checked all truck load paperwork for product entry completion and address verification pointing out any issues to supervisors.
Verified warehouse inventory before creating customer shipments.
Distributed customer selection sheets to warehouse Selectors.
Created weekly inventory and shipment reports for the Workflow Coordinator.
Maintained customer accounts database processing any address and payment updates accordingly.
Greeted customers at door and determined their individual needs.
Achieved all set sales goals while providing outstanding customer service.
Ensured customer satisfaction at every stage of sale.
Recommended new products and upcoming promotional events to customers.
Responded to all customer queries with accuracy and courtesy.
Opened and closed cash registers performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making EOD deposits.
Maintained knowledge of store policies and procedures including; current sales and promotions, payment/exchanges, and security practices.
Computed total sales price for purchases and process cash and/or credit payment.
Routinely watched for security risks and thefts and took necessary actions to prevent or manage these situations.
Recommended, selected, and helped customers locate or merchandise based on needs and desires.
Answered questions regarding the store departments and its merchandise.