Danielle Payne
Administrative Assistant Extraordinaire
ADRIAN, MO 64720

12+ years office management/administrative/clerical experience in the insurance and procurement industry.


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Work experience
CTC Transportation Insurance Services LLC

I began with this company when it was just a start up having only 6 employees. I was initially doing
customer service processing endorsements. I trained my replacements and was moved to claims/compliance
where I also trained my replacements. I then moved up to department head for the
cancellations/reinstatements of commercial auto insurance policies in which I process the actual Federal and
State filings for commercial motor carrier policies. I also have revamped the work flow and operating manual
for this department. Filing errors were reduced from over 12% to under .05% in the first year that I was
moved to this department and continued at that level. I cultivated relationships with Federal, State, DOT and
insurance agents to further company operations.

Cass County Publishing Company
Graphic artist and layout lead

I was responsible for the creation of all Belton Star-Herald newspaper advertisements electronically.
Created the weekly layout and the print plate output. When needed, I filled in for department manager and
legal proof reading department.

Valu Merchandisers Company Inc

Specialty Foods Buyer April 2005 March
2012 Mike R Jones, Category Manager 913-339-9850

Hired as merchandising administrative assistant. Within a year promoted to Specialty Food buyer. Primary
duties involved inventory warehouse procurement; cost control; vendor/broker relations; maintain
expiration date service level standards for retailers and the assisting in all aspects in the execution of bi-
annual VMC shows. Secondary duties included intermediary delegation of department assistants; special
reports, projects functions; training of assistants; problem solving of program system issues and part of the
IT applications testing team.

I take responsibility for my actions and follow through on my promises.
I am exact and make sure my work is mistake-free.
I am able to effectively and respectfully communicate with superiors, colleagues, and staff.

University of Central Missouri
Rehabilitation Psychology
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  • ADP
More information

I have 6 years in the commercial auto insurance industry and 6 years experience in Supply Chain Management. Supervised & trained department employees 3-4+. Am very proficient as administrative assistant and willing to learn in a different industry with my skill set.