Cristina Guerra
San Juan, PR 00924

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Work experience
Perla Dorada Nursing Home
Social Worker

o Explain to new residents and family, the protocols and procedures within the institution.
o Advise residents and their families on community resources when needed.
o Assess residents needs and establish a care plan.
o Document progress regarding residents and their support system.
o Handel visits from various agency representatives.
o Keep resident's files updated by macking monthly progres reports.
o Provide counsel and crisis intervention to residents and family when needed.
o Contact outside medical services, such as Home care, ambulance transportation, or Hospice care, according to MD

HealthKeepers Hospice
Medical Social Worker

Introduce the hospice mission, objectives and policies to the patient and his or her family
o Assess patient level of acceptance and understanding, in relation to her or his diagnosis.
o Promote and maintain acceptance, offering grief counseling and support.
o Interview patients individually and with family members to determine which services would best address
o their needs.
o Collaborate with other professionals to evaluate patients medical, physical and mental state to assess the patient's
immediate needs.
o Work with the interdisciplinary group to design and implement an assertive care plan.
o Monitor, evaluate, read and record client progress according to measurable goals established in care plan.
o Offer emotional support and guidance, to both patient and family members.
o Assess whether the patient needs housekeeping services. If so, recruit, interview, and assign housekeeper.
o Document patient's progress in electronic medical records, according to company policies and protocols.
o Oversee health insurance and Medicare related paperwork, prior to patient discharge.
Assist MD and RN in patient's referral to available programs, such as rehabilitation therapy, home care, dialysis and
assisted living, prior patient discharge.

I am committed to the company's success and loyal to the people and things I believe in.
I can be counted on to complete whatever task, objective, or job is needed.
I pay careful attention to detail.
Universidad de Puerto Rico - Rio Piedras Campus
Bachelors, Social Work

CIEM Privet SchoolCIEM Privet School
High School
  • Bilingual, Spanish and English
  • Excellent Time Management
  • Attention to Detail