CarolAnn Ceraldi
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New Paralegal Certificate Graduate
LEVITTOWN, NY 11756

LEX Honor Society, Librarian License, Volunteer ESL Tutor. Enjoy reading and writing. Walking at Wantagh Park by the Ocean....by the boardwalk......

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Work experience
Literacy Nassau
ESL Tutor

Volunteer ESL Reading, Writing, and Speaking Tutor (adult learners).

St. William the Abbott Elementary School
Kindergarten

Elementary School Library Volunteer (children)
Background clearance check and Virtus Trained

Positive Promotions, Hauppauge
Customer Service Representative/Collector

Gathered information from clients for small to large orders (up to $85,000), supplied appreciation
gifts and imprinted promotional items to client-base employees and their customers. The companies'
customers were school districts, doctors, lawyers, private businesses, civil service agencies, and government departments etc. Processed payments, collection agent, client contact liaison for repeat business, gave I.Q.'s to management to resolve quality control issues, facilitated excellent customer service to Internal and external customers, worked on an AS 400 computer system.

Wantagh Public Library
Call Substitute, Sick-Leave Replacement, Children's Librarian

Children's Readers Advisory and ready reference services, guided parents with homework literature
selection procedure, assisted families with computer and internet usage.

Island Trees Public Library
Young Adult Librarian

Wrote a young adult librarian program in science fiction for ages 13-18, was in charge of YA Reader
Advisory and encouraged YA interest in attending library programming.

Deer Park Public Library
Librarian Trainee

Adult Reference, Young Adult, Children's

Assisted Librarians with patrons in the Adult Reference area, Young Adult, and Children's. Partnered with parents to assist with the selection of homework assignment literature, navigated the Parents Collection, and recommended new media purchases to the Library Director in different media formats in all department areas. Assisted patrons with a varied selection of media formats including DVD's,
videos and books.

Islip Public Library
Adult Reference Librarian Trainee

Ready Reference, Dewey Decimal cataloging searches for patrons, assisted in a, "What Should I Read
Next?" project to produce a reading publicity display. Updated all of the Vertical File travel literature
in the collection.

Touro Health Science Library, Bay Shore
Medical Library Assistant

Proficient in searching Medline/Pub Med, taught academic medical students population library research skills, built collaborative partnerships with the library director, familiar with medical library science professional technical language and how to keep track of new subject areas in scholarly research. Weeding, shelving, stacks, filing, circulation desk, computer skills, and other duties as assigned.

Education
Queens College
Masters, Library and Information Technology
Queens College
Bachelors, Communication Arts and Sciences