Brittany Rumery
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Cashier
Phoenix, AZ 85013

Originally from California, I'm a detailed oriented, punctual, friendly and outgoing team player. I've got over 15 years of Customer Service experience and would love to find a company where I can... show more

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Work experience
Cashier

Balanced daily receipts, cash, and prepared bank deposits
*Developed knowledge of bank account transactions
*Replenished cash in registers on a regular basis and totaled out cash balance
*Operated a cash register
*Processed a high volume of transactions in cash, checks and credit card sales
*Balanced cash drawer at the end of the shift

Freight broker

Delivered prepared sales talks that describe products and services in order to persuade potential customers to purchase a product or service
*Explained products, services, and prices, and answered questions from customers
*Obtained customer information and entered orders into computers
*Answered telephone calls from potential customers
*Recorded names, addresses, purchases, and reactions of prospects contacted
*Maintained records of contacts, accounts, and orders

LoveSac Inc
Sales Supervisor

Resolved customer complaints regarding sales and service
*Planned and directed staffing, training, and performance evaluations
*Determined price schedules and discount rates
*Reviewed operational records and reports to project sales and determine profitability
*Prepared budgets and approved budget expenditures
*Monitored customer preferences to determine focus of sales efforts
*Assisted customers in finding what they wanted while promoting merchandise
*Prepared sales slips, filled out charge forms, received payment, packaged and wrapped merchandise, gave receipts and handled returns
*Made sure that goods were properly displayed
*Stocked shelves, marked price tags, took inventory and created interesting window displays
*Arranged for the delivery and pickup of merchandise

TEAM LEAD

Oversaw the daily performance of computer systems
*Answered user inquiries regarding computer software or hardware operation to resolve problems
*Entered commands and observed system functioning to verify correct operations and detect errors
*Set up equipment for employee use
*Installed and performed minor repairs to hardware, software, or peripheral equipment
*Provided technical assistance and support
*Conducted computer diagnostics to investigate and resolve problems
*Manage a team of 6 representatives

HOT TOPIC INC
CASHIER

Assisted customers in finding what they wanted while promoting merchandise
*Prepared sales slips, filled out charge forms, received payment, packaged and wrapped merchandise, gave receipts and handled returns
*Made sure that goods were properly displayed
*Stocked shelves, marked price tags, took inventory and created interesting window displays
*Arranged for the delivery and pickup of merchandise
*Balanced daily receipts, cash, and prepared bank deposits
*Developed knowledge of bank account transactions
*Replenished cash in registers on a regular basis and totaled out cash balance
*Operated a cash register
*Processed a high volume of transactions in cash, checks and credit card sales
*Balanced cash drawer at the end of the shift

Traits
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Accurate
I am exact and make sure my work is mistake-free.
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Confident
I am self-assured in my skills and talents, and I'm willing to take on challenges and risks.
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Dependable
I can be counted on to complete whatever task, objective, or job is needed.
Education
CALIFORNIA STATE UNIVERSITY
Business Management
MARINA HIGH SCHOOL
High School, General Education

Graduated with 4.2 GPA with Honors

Skills
  • Multi-tasker
  • Excellent Leadership Skills
  • Cash Handling
  • Baseline Schedules Creation
  • Customer Service Skills
  • Cash Register
  • Microsoft Office
  • Kronos
  • Daily Product Inventory
  • Exceptional Organizational Skills
  • Answered Phones
  • Email Capture
  • Upselling
  • Safety Procedures
  • Communication skills
  • Judgment and Decision Making
  • Customer Inquiries