Alyssa Hicks
Opera Singer (Alyssa Koogler)
Deltona, FL
72 Jobcase Praises
Customers 2 | Co-workers 2 | Jobcasers 67 | Friends & Family 1

I am a great worker who is organized, detail oriented, and able to multi-task well. I am a very friendly person and love to help out.

Work Experience
Community Specialist

• Responded to 50-100 posts per day regarding job help, advice, and other questions members had.
• Reviewed 100-300 tickets per day of submitted reviews and community member praises – approved or rejected as needed.
• Found candidates for Jobcaser of the Day based on community involvement and profile, then reach out to each candidate.
• Helped to drive activity to community by evaluating content and writing new content based on the findings.

Newton Highlands Congregational Church
Soprano Section Leader/Soloist
Compass Group at Pfizer (Contracted by Office Team)
Conference Solutions Team

• Assisted client in scheduling conference rooms, including moving meetings around as necessary, as well as assisting with any questions concerning the conference rooms.
• Managed conference rooms to make sure they were presentable for client including set up of tables/chairs, and cleanliness of rooms.
• Gathered reports of conference room usage of meetings that were scheduled and whether or not they were attended.
• Troubleshoot any issues client had with room reservation system, and direct to correct point of contact if unable to assist.
• Managed conference room hotline phone and sent assistance to rooms as needed.

Boston Lyric Opera

La Traviata as Alyssa Koogler

Nature Education (Contracted by Office Team)
Production Team

• Proofread website to get ready for release including making sure all links worked, layout was correct, and everything matched to original website – entered all information into Excel documents.
• Helped with other projects as needed from Production Manager

Massachusetts Clean Energy Center (Contracted by Beacon Hill Staffing)
Temporary Receptionist

• Answered phone calls and directed to necessary personnel, as well as greeting guests upon arrival and notifying personnel of arrival.
• Managed clerical needs such as distributing mail and preparing checks to be mailed.

Full Time Nanny
Childcare Provider

• Cared for baby girl (7 months old at start, 9/13-6/14) and baby boy (7/14-8/14)
• Organized play dates and activities at museums, parks, library, etc., for child to take part in.
• Organized nap and feeding schedules for baby.
• Helped with household duties such as dishes, laundry, cooking, etc

Crema Cafe

• Managed register and customer orders.
• Organized pastry display, brewed coffee and teas as needed.
• Restocked, organized, and cleaned supply and front customer areas.
• Gathered and washed dishes, as well as cleaned other areas as necessary.
• Managed closing duties of other employees and locked up café at end of day.
• Assist barista during high volume times to keep order wait times down.

Longy School of Music of Bard College
Masters, Master of Music: Opera Performance
University of Northern Colorado
Bachelors, Bachelor of Music: Vocal Performance
Church Music Director
Church Music Director
  • Friendly
  • Hardworking
  • Orderly
  • Self-motivated