Military OneSource (MOS) Spouse Education and Career Opportunities (SECO) Coaching Services Lead
Serco Inc. | Herndon VA
Military OneSource (MOS) Spouse Education and Career Opportunities (SECO) Coaching Services Lead:2021-...
Military OneSource (MOS) Spouse Education and Career Opportunities (SECO) Coaching Services Lead:2021-49013Spouse Education and Career Opportunities (SECO) is a Department of Defense program designed to assist military spouses and surviving spouses with education and career planning. SECO services are accessed and branded through the Military OneSource (MOS) program. MOS is the branded Employee Assistance Program for DoD military beneficiaries. Certified career counselors in the Military OneSource Spouse Career Center provide education and career counseling services to all military spouses associated with the following four Spouse Education and Career Opportunities life cycle stages: career exploration; education, training and licensing; employment readiness; and career connections.Management and Oversight: Provide management, direction, administration, quality assurance, and leadership for the execution of coaching services. Manage and supervise Operations Supervisors for Career Coaches delivering SECO Program services. Provide day-to-day operational management of the career center and interaction with corporate, PMO and the government Program POC’s as appropriate. Travel: Travel may be required in order to accomplish mission goals to include evenings and weekends with the ability to use all modes of transportation. This position requires access to US Government facilities and systems. US Citizenship, a valid driver’s license, auto insurance and reliable transportation to travel to assigned locations and nearby facilities is required. Work Conditions: Flexibility to work non-standard hours as needed in order to properly serve and assist clients. Work is generally performed in a normal office environment where there is minimal exposure to unpleasant and/or hazardous working conditions; Job assignments may require working at client site where working conditions may vary. Required Qualifications: At minimum, a Master’s degree in Education or Counseling or another appropriate degree.At least five (5) years of supervisory experience. At least five (5) years additional experience as a professional career counselor, guidance counselor or workforce development professional.Must be a United States (US) Citizen. Preferred Qualifications: Experience with General Services Administration (GSA) Federal Computer Performance Evaluation and Simulation Center (FEDSIM) Vehicle. Minimum of five (5) years of experience managing, staffing, overseeing, and completing large government projects of geographically dispersed locations. Minimum of five (5) years of experience working with a military or DoD organization(s), knowledge of military lifestyle through personal and/or professional experience - in depth understanding about the military culture and the command structure. An active Project Management Institute (PMI) Project Management Professional or PMI Program Management Professional (PgMP®) Certification.Military leadership experience is a plus. Articulates understanding of basic evaluation techniques and use of customer feedback to improve overall program effectiveness/impact. Demonstrates the ability to manage multiple priorities, illustrates attention to detail, and shows evidence of being conscientious regarding deadlines. Ability to work in a collaborative environment with remotely located team members.Work Location: Herndon, VA (REMOTE)Status: Full-TimeSerco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets). To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected] COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).