The purpose of this role is to provide quality customer service while satisfying the needs of For Eyes...
The purpose of this role is to provide quality customer service while satisfying the needs of For Eyes customers through the sale and dispensing of eyeglasses, non-prescription sunglasses, contact lenses, and accessories. To uphold Company’s standards of excellence in customer service; encourage customer recommendations and repeat business.What would you do? – The SpecificsMeet sales and company objectives.Follow the For Eyes philosophy of the 3 C’s: “Take care of the Customer, the Company and Co-workers”Assist with dispensing eyeglasses and contact lenses to customers, as permitted by state law.Perform insertion and removal training of contact lenses to customers, as permitted by state law.Educate clients on proper eyeglass and contact lens care.Maintain accurate and organized patient records.Assist Optometric Technician, Receptionist, and Contact Lens Technician when necessary.Answer, screen, and forward incoming phone calls in accordance with For Eyes protocol.Maintain visual merchandising according to Brand and Company Standards.Are you the right fit? – The Suitable TalentPrevious retail experience preferred, but not required.Strong customer service skills.Able to give instruction in a clear and concise manner to customers.Effective interpersonal skills.Excellent organizational skills.Detailed oriented.Multitasking and time-management skills.Ability to learn optical knowledge.Professional attitude and appearance.