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Disabled persons lying

I was working as an independent taxi service, I got a call to pick up a women at an alley behind, I am guessing behind her home, so here's the story. I arrive to see she has a big dog with her, so I assume she is disabled with a service dog, I noticed she had nothing to put under the dog for my car (which is only a year old 2018). I pull up and ask, she avoids the question and proceeds to tell me it is against the law to refuse her the ride. I tell her I will call the office, so she hatefully tells me "well while your on the call me n my dog will be in your back seat, my doors are locked (they stay locked because I usually drive in a dangerous area) and she is pulling on my handle really hard, as I'm telling her no I will call 1st because I don't want the smell and dirt in my car. She then tells me I don't have a choice because she is disabled and the law and my place of work says I have to once I clicked on accept ride, but if I'd known it was this type of ride heaven knows I would never had accepted it. So she says she will get me fired for not driving her and for having another person in my car with me. I just tell her to call if that is what she needs to do I don't care because the dirty dog is not going to get in my car. Well she did as she said. Told them I refused and was hostile with her. I have never gotten hostile with any customer and always had excellent ratings I only refuse rides if its quitting time for me, I work 7 days a week usually and out there 12 hours most days sometimes longer! Why is it ok n legal for a disabled person to say and do whatever they want and get a person fired, and why is the law only on their side when really she was in the wrong by acting a complete fool trying to get her way only because she is disable? Where is the rights for a driver and their personal property? The company says we have nothing and they will pay half cleaning bill for the vehicle, when a good detail will run the owner about $200? So now what???

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Leslie OQuinn
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Well being its my personal car and you probably work as a subcontractor you should have a right who you give rides too..I'd tell her I'd get another driver there asap and waited there till he/she showed up.

30w
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William Irish
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Pick her up in an ALLEY ??? OH HELL NOOOO ..especially if you're in the GETOOO ...FK that shit

30w
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Angela Vince
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No you were right to refuse the rider especially if they were not considerate of your vehicle. Especially if it is in n alley you do not know what type of rider this was and why are tou picking up behind an alley crazy! Hopefully you can find something else! Good luck! GOD Speed!

30w
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Terry brill
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What matters is what does the papers say that you signed at hire? Any right to refuse? Remember the story about the baker who refused to bake a wedding cake for two men who wanted a wedding cake? Baker lost the law suit. Now I would not want to eat that cake! I would get back in touch with the company.

30w
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Carolyn Bryington
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You can’t ask if the dog is a service dog

30w
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Bridgett Irving
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You have to pay attention to all the rules.

30w
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thomas sisneros
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This is a tricky situation. Many companies have a policy forbidding employees from asking to see documentation on service animals but it is not illegal to do so. Service animals are well trained and wearing a service animal vest. If she immediately started threatening you instead of just showing you the documentation that probably means it wasn't really a service animal but I'll say again you are gambling with your job. Make sure to familiarize yourself with your company's policy

30w
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Jesusana Romio
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NO law governs right and wrong, PEOPLE do whatever they want...Very biased society!!! Only GOD knows the truth and TRUTH will always prevail...No more HUMANITY in this world...Lots of HACKERS around the world...Getting rich at the espenes of their victims...GOD WILL GIVE WHAT EVERYBODY DESERVES...Greedy and mean people will get their PUNISHMENT from THE ALMIGHTY, HE knows everything...Never give up my friend...

29w
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Steve Garlock
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I would have refused the ride as I personally know a half dozen people claiming their dogs are service animals. They laugh so hard when the tell about 1st class upgrades from coach while flying to HI. They work the system from every angle. They even bought a service animal vest off of Ebay. The city I live in will not allow animals of any type inside of local restaraunt. Owners will get fined. This is simply too open ended to not take advantage of. The lady you were dealing with is right along on the game. How many disabled people get picked up in alleys

26w
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gacha life
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Stick to your guns the only way they can fire you is if she can provide evidence that you was rude or hostile I suggest you get a dash cam front and back

26w
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