My husband's part-time job had a mystery shopper report. The company said that it is an automatic write up if it's bad and everyone gets written up. One item they put on the write up was him not smiling. He had two strokes and it is no longer an automatic function on him. Can they write people up based on a mystery shopper who is subjective? Can they include him not smiling as one reason? He had to relearn to walk normal and write after the second stroke! Also, he was told he can't sit for a few minutes to eat when his sugar is low and he's a diabetic.