Nur Yunlu
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It is always exciting to start working in a new restaurant; new faces and a new environment always make us feel good starting in our new place.

At the same time, learning about the new menu, new drinks, and different customer types can make us overwhelmed.

Training shouldn’t be overwhelming for new servers since the restaurant you work that a good training program.

  • The first day of the training; should introduce the location of the coolers, dry storage, sections, and coffee room. The rest of the shift should be following around experienced servers and seeing the environment and how that works.

  • The second day of the training should be at the expo. Running food helps to learn table numbers and what the dish looks like. End of the shift, a trainer should be testing some of the popular dishes at the restaurant.

  • The third day of the training should be behind the bar with the bartender. An experienced bartender can explain the signature cocktails ingredients, wines, beers, and refreshers.

  • The fourth day of the training should be introducing the POS system. The trainer server should take notes of all the orders and place the order on the POS system with the experienced server's observation. It helps to learn the POS system faster.

  • On the last training day, a new server should start taking tables under the experienced server observation.

I believe these steps follow by a training program. The new server is ready to start without any overwhelm.

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11 Comments
about 2 months ago
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Myron Roy

Is o.s.h.a. standards apart of employee manuals employers need comply with environmental protection agency laws. Every old and new business Im noticing certain companies are not complying America smells bad ?

6w
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Deanna Ortiz

Definitely! It can be a lot to start at a new restaurant but in my opinion, knowing the food, table numbers, and where things are.. is key! That and knowing what is expected for sidework.

6w
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Phoebe Montrie

Oh wow I love this idea for a 5 day program! It really covers all the bases and is a great way to break up a massive amount of information into digestible steps! There is so much to practice and learn when starting at a new place, and I think there would be comfort in knowing the restaurant followed a training system like this, because not all of them do. 💜

7w
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Dalllas Hermanson

No doubt! That's exactly how we were trained at both of the restaurants I worked at back in the day, and it worked very well. Oh god, that POS system....really lives up to its acronym, haha. Think we used Aloha or something similar? Man, don't miss working with those systems in the slightest!

7w
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Ford Simpson

It's always a good policy to be extra kind and helpful from the customer. It will be a better time for all,now and in the future. A Win-Win scenario,Ford

7w
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Theresa Halminiak

I wish all restaurants followed this for training. I thinks it’s important not only to help the server feel comfortable in their job but also to ensure they are giving the customers the best service.

7w
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