It is always exciting to start working in a new restaurant; new faces and a new environment always make us feel good starting in our new place.
At the same time, learning about the new menu, new drinks, and different customer types can make us overwhelmed.
Training shouldn’t be overwhelming for new servers since the restaurant you work that a good training program.
The first day of the training; should introduce the location of the coolers, dry storage, sections, and coffee room. The rest of the shift should be following around experienced servers and seeing the environment and how that works.
The second day of the training should be at the expo. Running food helps to learn table numbers and what the dish looks like. End of the shift, a trainer should be testing some of the popular dishes at the restaurant.
The third day of the training should be behind the bar with the bartender. An experienced bartender can explain the signature cocktails ingredients, wines, beers, and refreshers.
The fourth day of the training should be introducing the POS system. The trainer server should take notes of all the orders and place the order on the POS system with the experienced server's observation. It helps to learn the POS system faster.
On the last training day, a new server should start taking tables under the experienced server observation.
I believe these steps follow by a training program. The new server is ready to start without any overwhelm.