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Vikki Sanchez
Community SpecialistBullet point
Community Specialist

Aspira is seeking a Remote Customer Experience Associate to join its team. In this position, you will respond to various inbound and outbound communications, including calls, chats, SMS, faxes, and emails, with excellent etiquette and efficient communication skills. You will utilize company workflows to resolve inquiries, escalate issues, and provide customer solutions in compliance with Aspira policies. Additionally, you will document interactions accurately, meet individual and department KPIs, adhere to company standards, and support team goals by providing exceptional customer service. Aspira is an outdoor recreation experience platform that streamlines operations and helps increase visitation.

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10 days ago