Lenin Pina
Community Specialist
Follow
Community Specialist

Robert Half is currently looking for a Customer Service Representative to join a well-known company in the Des Moines, IA Metro.

This Customer Service Representative will provide personalized advice and help members navigate the insurance industry with a high-touch, customer-centric experience.

Job Responsibilities Include:

  • Help members navigate the healthcare system
  • Provide customers a seamless onboarding experience from the minute they first contact support
  • Educate, recommend, and enroll customers in health insurance and ancillary coverage
  • Handle contacts in a courteous, friendly, and detail-oriented manner while utilizing active listening skills and stellar grammar
  • Respond to members with knowledge and deep empathy
  • Quickly identify and resolve issues for members when transactions and experiences don’t go exactly as planned

Job Requirements:

  • 2+ years of product-based customer service experience
  • Experience in manufacturing or construction industry is also highly preferred
  • Candidates should have strong knowledge of the Microsoft Office Suite
  • Great attention to detail and be a team player
  • Ability to handle multiple tasks to prioritize needs and expedite tasks upon request

Interested? Check out more job details and application instructions at https://www.roberthalf.com

#WFH Application Tips to Help Get You HIRED!

#RobertHalf #hiringnews #jobsearch #workfromhome #customerservice #Iowa

5
3 Comments
over 1 year ago
Like
Comment
Share
Dashaun Evans

I take this

2y
Like
Reply
Jacqueline Phillips

I really would like to hear more about working from home!

2y
Like
Reply
Ashley Wilson

Thank you Lenin!!

2y
Like
Reply
Add