Robert Half is currently looking for a Customer Service Representative to join a well-known company in the Des Moines, IA Metro.
This Customer Service Representative will provide personalized advice and help members navigate the insurance industry with a high-touch, customer-centric experience.
Job Responsibilities Include:
- Help members navigate the healthcare system
- Provide customers a seamless onboarding experience from the minute they first contact support
- Educate, recommend, and enroll customers in health insurance and ancillary coverage
- Handle contacts in a courteous, friendly, and detail-oriented manner while utilizing active listening skills and stellar grammar
- Respond to members with knowledge and deep empathy
- Quickly identify and resolve issues for members when transactions and experiences don’t go exactly as planned
- 2+ years of product-based customer service experience
- Experience in manufacturing or construction industry is also highly preferred
- Candidates should have strong knowledge of the Microsoft Office Suite
- Great attention to detail and be a team player
- Ability to handle multiple tasks to prioritize needs and expedite tasks upon request
Interested? Check out more job details and application instructions at https://www.roberthalf.com
#WFH Application Tips to Help Get You HIRED!
#RobertHalf #hiringnews #jobsearch #workfromhome #customerservice #Iowa