I work at Goodwill and the other day I had a woman who came through my line and she didn't have much money. She was buying a few t-shirts and when i rang her out she counted some change very slowly. My coworker out of nowhere tells her she couldn't do that and asked her to leave the store. I said I was sorry and told the woman to please wait a few moments. I went and grabbed my boss from the back because I could tell she truly needed those items and we can't refuse service like that. My boss ended up giving that lady the shirts and we considered it a donation. She then promptly fired my coworker on the spot. I feel so bad. Did i do the wrong thing?
No u done the right thing...your co-worker were in the wrong..glad they fired her because the store can't have bitter business like that or the store want have any customers...thats definitely not the other girl line of work...its all about giving and helping one another but evidently she doesn't have a heart or feelings for anyone in need!!!!
Raina, you showed compassion for someone in need. I have worked at a thrift store myself and have seen people blessed by considerate cashiers. Your boss sounds very unkind and inconsiderate and definitely unsuited for the job.
Raina, you did nothing wrong. You had the heart, and the courage to stand up for someone who truly needed a blessing. You made a difference, and a change that a majority of people wouldn't have even thought of doing. What you displayed was "goodwill", and the workings of a leader. Most individuals who work at the goodwill, are in to assist and help those who are less fortunate. Being that she had the attitude that she had, especially in this specific situation. Shows that she needs to find some hospitality of her own. I don't condone, nor do I like to see someone lose their position. However, sometimes lessons in which we learn come from hard falls. This just happened to be one of those times. Regardless, great job.
Bless your ❤️..of course you did not do anything wrong at all..
Good Job!! and Good Riddance to your former coworker who has been put in check.
You did nothing wrong but your coworker that got fired!! should see what she did wrong ,you actually thought her a lesson!!!
Oh, if only there were more people like you!
No... you absolutely did the right thing... if I had been your Mgr, I would have done the same thing .... donation and firing the employee who told her to leave... instead of the shopper, she was the one who HAD TO LEAVE..... WAY TO GO !!! SUSIE MONTANEZ
You were GREAT !
Anybody that treats a human being without compassion, should not be working in customers service. Don't feel bad. Hopefully they will learn by that experience