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Tricia Hendrix
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Do you have a minimum of 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year?
If you're a tax professional, Intutit needs YOU to help their customers complete their taxes!!
About Intuit
Intuit is a global technology platform that helps our customers and communities overcome their most important financial challenges. We help give over 50 million consumer, small business, and self-employed customers around the world the opportunity to prosper.
What you'll bring
- Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.
- Prior tax preparation experience in a tax practice or retail setting required.
- College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax
- Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules
- PTIN required
- Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA
- Strong customer service skills with ability to empathize and instill confidence
- Ability to work within a team to assist in preparation of accurate tax returns in a timely manner
- Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well
- Friendly and reassuring on camera
- Bilingual (English/Spanish) communication skills (written & spoken) a plus
What you will do
- Compiling/preparing tax returns for TurboTax Customers Gathering/organizing and accurately entering customer data in the federal and state tax returns for review
- Communicate directly with the customer as needed
- Coordinate customer meetings and follow-up
- Communicate updates to credentialed tax experts on assigned customers
- Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations
- Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries
- Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy
Does this sound like you?
APPLY HERE to begin!
about 3 years ago
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