January 2021 to Present Time. Business Development Executive. Amerijet International/iTN Worldwide. • This Role you will prompt - Sell Ocean & Air freight Forwarding services. To meet sales targets and generate revenue while responding to all your International Customers. You will develop relationships to Business developments leads in the freight forwarding/logistics arena. I am in-charge for the Middle East/West & NE Africa I hired new agents UAE/KSA/Kuwait/Qatar/Jordan/Iraq/Lebanon/Israel/Turkey/Black Sea building a new Portfolio including foreign to foreign O/F & A/F freights from General Commodities/Armor Vehicles/Exotic Cars/Dry Food & Frozen Food Halal & Kosher Meat & Poultry.
June 2019 to March 2020 Closed to Pandemic. Owner of Gusto Italian Ristorante • Coordinated analysis and planning of restaurant profitability and sales levels. • Facilitated management and direction of all aspect of restaurant operations. • Coordinated monitoring of stock levels and ordering supplies as required. • Assisted in the planning and management of menus for restaurant operations. • Controlled inventory of food on a weekly basis to minimize food costs • Created marketing strategies to track existing and new customers • Implemented health and safety measures
July 2017 to May 2019 Director of Operations – La Famiglia Group • Responsible for operations at seven full-service restaurants in Bella Napoli Savannah, GA, Little Italy Wilmington Island, GA, Terra Mia Pooler, GA, Bella Napoli Glenville, GA, Bella Napoli Beaufort, SC, LA Fontana Charleston, SC, Bella Napoli Cancun Mexico. • Ensured consistently solid business performance by driving revenue, implementing various cost controls, and negotiating favorable vendor contracts. • Developed managers and hourly employees through effective training and mentoring programs. • Assisted in opening of two new restaurant locations. • Welcoming guests and clients • Effectively communicates with all guests and staff in a friendly and courteous manner • Organize and coordinate event timeline to ensure service runs smoothly • Oversees décor set-up and breakdown, including its budget and finances • Processing and receiving food orders on time and maintaining inventory and supplies • Liaising and coordinating with vendors and organizations • Develop and manage the implementation of menus, package deals, promotions, displays, decorations, and presentations. • Manage the maintenance and sanitation of the food and beverage areas and equipment. • Analyze, forecast, monitor, and control the labor and food costs. • Direct day to day operations for restaurant outlets, culinary, stewarding, beverage, and banquet operations.
July 2016 to June 2017 Club House Manager – The Landings Club • Ensure prompt and courteous service to members by all employees of the department. • Monitor clubhouse employees to ensure they provide service in accordance with the standards and safety and health codes and takes action to correct deficiencies. • Developed and implemented cost saving and profit enhancing measures.
July 2014 to June 2016 Assistant Club House Manager - Moss Creek Owners Associations, Inc. • Assisted Club House Manager in leading a team of thirty two hourly employees in day to day operations of the Club’s main dining room. • Maintained an active and high visibility in all areas and collaborated closely with the Club’s Board and House Committee to ensure member expectations are consistently met and exceeded.
July 2008 to June 2014 Cargo Sales Agent/Expert Exotic Car Shipper - I.T.N. Consolidators/Trading International Market • Expedite the movements of incoming and outgoing cargo through different modes of transport. • Ensure that customers’ orders are taken properly and cargo is picked up for delivery. • Examine bills of lading are in order to determine appropriate tariffs and shipping charges. Provide excellent customer service to exclusive domestic and international high profile customers. 2005-July 2008 Owner - Grill Med Restaurant • Owned and operated full service white table cloth Mediterranean dining room serving fresh salads, spiced meats and various spirits in a very upscale and intimate atmosphere. • Established standardized business practices with government, employees and customers • Supervised purchasing of all fresh produce, meat and fish • Hired and trained all staff • Tailored and conducted marketing and promotion campaigns
January 2001-June 2005 Restaurant Manager - Weston Hills Country Club • Responsible for all a la carte dining operations in excess of $1.5 million in food and beverage sales • Created special events for membership • Met company mandated budgets for revenue and expense
EDUCATION • Hotel Management: Saint Joseph of Lazarist-Vincentian Fathers Hotel, Food, Beverage and Hospitality School, Lebanon - 1984 • Leadership Development: Weston Hills, Florida - 2004
AWARDS • Recipient of the esteemed Heritage Golf Group’s President’s Cup in 2004 • Heritage Golf Group Award for Top Food and Beverage Department of 17 Clubs 2002-2004
ASSOCIATION INVOLVEMENT Club Managers Association of America (CMAA) • Attendance at over 30 educational meetings as a non-member 1997-2005 • Associate with Moss Creek Elite Wine Club
LANGUAGES English, Arabic and French References Available Upon Request