Remote Customer Experience Agent (Reside in Iowa) MidAmerican Energy 3.3 3.3/5 rating - Iowa Remote

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Location: Applicants must reside in the following Iowa regions within MidAmerican's service territory to be eligible for this position: Des Moines, Cedar Rapids, Iowa City, Sioux City, Fort Dodge, and Council Bluffs.

Type: Full Time Remote

Pay: $17.84 per hour

Knowledge base: As a remote customer experience agent, you will provide a wide range of solutions and services to residential gas and electric utility customers in four states served by MidAmerican Energy. Our customer experience agents utilize policies, procedures, systems, and programs to place various service and emergency orders, answer billing and credit-related questions and handle sensitive customer issues. The training provided will prepare you to assist customer needs, perform research and follow up on customer accounts. This position will also perform additional duties as requested or assigned.

Tip: Join the MidAmerican Energy team as a remote customer experience agent!

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