At UnitedHealth Group, their mission is to help people live healthier lives and make the health system work better for everyone. They are hiring across a variety of fields, with 50% of their jobs being remote-friendly. Below is a customer service role that you can do from anywhere!

Position: REMOTE Customer Service Representative Lead

How to apply: You can search for all REMOTE and in-person UnitedHealth Group (UHG) jobs right here on our hubs! To apply for the Customer Service Lead position:

• Click on the UHG hub
• Select “See All” so that it clears your location
• In the search box type “Customer Service Representative Lead” and then click Search
• For all Customer-Facing jobs, click here
• For all Clinical jobs, including Care Coordinators, click here

Primary Responsibilities:

• Answer inbound calls and provide referrals to Medicaid-eligible consumers.
• Verify Medicaid eligibility using a computer database.
• Provide additional information, such as phone numbers or addresses, to individuals who have * contacted the wrong organization.
• Support the Care Coordination team with additional administrative tasks as needed.

Required Qualifications:

• High School Diploma / GED.
• Must be 18 years of age or older
• 2+ years of Customer Service experience in insurance, medical, behavioral health, or financial technology
• Familiarity with computer and Windows PC applications
• Availability to work any 8-hour shift between 6:00 AM to 11:00 PM EST, Sunday through Saturday. Occasional overtime may be required

Salary and Benefits:

• Hourly range: $19.47 – $38.08, depending on factors like local labor markets, education, work experience, and certifications
• Comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contributions
• Benefits are subject to eligibility requirements

Join UHG in making a significant impact on the health and well-being of millions. Apply today!

#hiringnews #nationwideusa #workfromhome #UHG