According to FDA, there are eight major allergens: Peanuts, Eggs, Dairy, Wheat, Shellfish, Fish, Soy, and Tree nuts. Dietary & allergen restrictions became the hot top topic in high-volume restaurants. State Food Safety offers accredited food safety courses that your guests can take to ensure they have the proper knowledge to protect your guests.
Most restaurant management requires their FOH employee to ask their guests about dietary & allergen restrictions.
In my experience, I came across guests who have major allergens. Sometimes they handed me to doctor's notes that listed all allergens. They usually let me know before even taking their orders. I usually discuss with the chef and make sure that I suggest safe dishes to them. As a server, I was required to add allergens to the POS system. If I miss something, the chef has a chance to correct me.
I have notes in my notebook where I write down the orders. I categorized the vegan, vegetarian, celiac-free, tree nut-free, and dairy-free dishes. Even in rush hours, If I come across a guest’s major allergens, my notes help me to suggest dishes in fast.
As restaurant workers, guests’ safety is our responsibility. Especially high-volume restaurants require to train their employees about allergens.
Would you check your table dietary & allergy restrictions before placing their order? Please, share your experience and opinion with a comment.
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It's not typically a policy for an employer to check everyone's allergies. It is assumed that you are working with "ADULTS" who should monitor what they put in their mouth. Employers are not babysitters. You need to personally monitor your allergies and choose wisely what you eat. :)
My daughter is allergic to tomatoes, which means no tomato products (think ketchup, tomato sauce, etc.) and it can sometimes throw servers for a loop. They assume "no tomato products" means only tomato slices. We are constantly schooling them. It's tiresome having to list every possible way they could sneak into her food.
It is important to have chemicals, Covid 19 training, know how to use blowers, wax and strip floors, carpet machines, walk-in talkies, radios,
Adults with food allergies know what they allergic to or have reactions to eating. It is not the restaurant's responsibility to know that. The restaurant may place warnings in menus stating if peanut oil is used to cook foods, but it is the customer's responsibility to ask questions.
No allergies here. But on the same note you are what you eat . And it would be good to mention the possiblity of allergens in the hospitality business as a customer courtesy
Would be to your best interest to do so many food allergies hit people faster then an insect bite
I have every now and then honestly
I said the same most people tell them when they ordering
Yes being safe is better
Yes I will no prob in being safe to much going on