Manners. Not just polite, but good strategy too..

I love this. Much success of Chic-Fil-A is being attributed to them training their team to make sure they take the time to say please and thank you. A little old fashion manners can go a long way as we look to bring more civility and kindness to one another. I know as a customer I definitely return to the places that smile and take an extra few seconds to be kind.

How about you? Do you have good experience at how manners helped you at your job, or how manners on the other side of the counter helped you return as a customer as well?




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