Janice Reed
Community Specialist
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Community Specialist

We highlighted Kelly Services yesterday as one of the legitimate remote work companies that offer mostly customer service jobs. So what are the requirements for this type of work?

What skills make me a good fit for this job? To be a good fit for a job in customer service from home, you’ll want to have a good grasp of these skills and an ability to display certain traits, like:

  • The ability to take many calls with various people throughout the day
  • A cheerful, understanding demeanor
  • The ability to de-escalate/calm an upset customer
  • Knowledge of or the ability to learn call center and/or ticketing software
  • A motivation to help people and solve complex problems daily.

What tools would make this job easier for me? If you’re looking to work as a customer service representative remotely, your job will be a lot easier if you have these tools handy:

  • Reliable high-speed internet
  • A quiet space in your home
  • A laptop or home computer with internet connectivity
  • A headset with an earpiece and microphone (for taking calls)
  • A comfortable chair and desk (not required, but preferable!)

How much can I earn as a Remote Customer Service Agent? According to salary.com, Remote Customer Service Agents make between $31,259 and $40,103 per year on average.

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32 Comments
8 months ago
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Vicki Lamar

Very interested in remote paid job tell me how I could get started

31w
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Richard Hicks

Please contact me. If this is a repeat comment I apologize but I wrote a lengthy one explaining my situation and my experience and it just kind of looked like it deleted it. So if you're interested I have the tools and experience contact me back please. Richard Hicks

34w
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Richard Hicks

Hello Janice I don't usually answer these emails because they tend to be very much a waste of time. I saw it was from Kelly services so I'm taking the chance to answer the email. I believe we had spoken the phone before about an opportunity. I'm not positive if that was you or not but I believe it was. If so I'm very customer service oriented. I believe I have the skills and the tools needed to complete this job efficiently. I believe I meet all the requirements if you want to message me back I will gladly call you I hope this is not like 90% of the other emails I get looking like this. Please contact me thank you

34w
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Natalie LaPan

I'm all of the things you are looking for

34w
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Barbara Ford

I would love to be able to work from home! I am a seriously great people person!

35w
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2
Jamila Jackson

I’m interested

35w
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David Palmer

I am very interested in Remote work.

35w
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James Thomas

I'm interested, Thank you

35w
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Tanesha Van

I’m also interested in the remote job and I also have experience

35w
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1
Kym Cooper

I'm interested in the remote customer service job. I have over 14years of customer service experience

35w
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