Are you an empathetic & experienced Customer Support Hero who's passionate about helping guide customers toward success on a daily basis? Carrot, LLC - has a work from home job opportunity you may want to check out!
- As a Customer Support Hero at Carrot, you'll be Carrot's front-line team member that's focused on helping guide our members toward success with direct interaction via chat, email, and phone.
- You are the face of Carrot to every customer who works with you. This role gives you the unique opportunity to have a daily impact on our customers by not only helping them get more value out of Carrot but by being a beacon of our Carrot Core Values.
The average pay-rate for this role is $806 - $874/wk!
- Maintain personal conversation ratings at or above 95%.
- Collaborate with other team members to find ways to improve the customer experience on a daily basis.
- Keep average chat response time under 4 min’s during regular business hours.
- Ensure email response within 24 hours.
- Provide inbound & outbound phone support.
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