The plumbing install and service teams are awesome. The plumbers do wonderful work that make you proud to say you work for that company. The heating team on the other hand...service wise is quite good, the installion teams are a joke. The installers are untrained under educated amateurs. They do not remotely have any knowledge on sheetmetal fabrication nor do they know how to set up and test the equipment. They are complete hacks.
The management was fairly good. If you needed anything they were on it. The company as a whole is very clicky like a bunch of high school girls. The majority of the teams are composed of people that all grew up in the same small town. So if you are not from east troy, you are a outsider...and will always be.