Christopher Johnson
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I’ve been unemployed since the lockdowns put my airline out of business. I knew it was going to be tough getting on at an airline so while I have been applying at any airline that’s hiring I’ve also been applying to other customer service jobs in my area. I’ve sent out hundreds of applications and am getting nothing coming back. No calls, nothing. I have over 20 years experience in customer service. I have a Bachelor’s degree. I’ve had my resume looked at by professionals, if I could afford to have one of them write it for me I would, but alas I have no money. If I can’t be a flight attendant for a while I would prefer a work from home position, I’m more than qualified to work as a call center rep or something like that. There’s a disconnect somewhere in this scenario and I can’t Figure out what it is. Why is this happening? #workfromhome #jobsearch #application #resume #interview

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14 Comments
2 months ago
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Reena B.

You do sound link a great candidate for Customer Service work. Not sure why you are having such a hard time. Google a couple of different customer service resumes and see who they are wording/formatting the resume. Look for any key words they use that you can use on your resume. Then you can use your profile in Jobcase to create a new resume. Also customize the cover letter that you submit with the resume. In the letter, tie your past experience with the role that you are applying for. There are lot of customer service jobs in Jobcase when you seach under Jobs for both work at home or onsite. Of course, for the work-at-home watch out for scams. Craigslist is another good option to find customer service jobs. I wish you all the luck!

6w
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Priscilla Salzberg

Maybe a job at a storage facility. You are used to working at a large business. I feel like you end up working at a smaller place storing boxes and counting. I think you limited your search and like Erik Sletten wrote apply for something that is not exactly or is totally different that what you did. When you do a google search instead of typing in the job title csr or customer service, type in the skills used ie administrative, word processing, MS Office, Excel, MS Word, answer phones, typing, bookkeeping, accounting. Good luck.

8w
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Priscilla Salzberg

The resume might not be the deciding factor. If you want your State Dept. of Labor can review your resume. The College you graduated from can review your resume. I think this site Jobcase also has that resource. You could change job tasks/titles altogether. Work at a shipping company, one of those walk-in stores that accepts and sends out packages. Data entry. Sales at a Department store. DHL. Have you traveled to other areas and gotten out on foot with some resumes and paper and pen to write down addresses and phone numbers of places with Help Wanted signs? Try googling warehouse jobs, order entry. Take state exams where you are put on a list and they have to interview from the list.

8w
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erik sletten

Sometimes we have to get outside our comfort zone. Perhaps finding a industry or something similar to the previous job you had. I have had the same issue to a varied degree. I had to search for an option that was close to what I was used to. However, once the option reopens itself, then resume a search for something you may prefer over what you managed to find to cover down. Who knows, opening another similar box may yield more enjoyable and sustainable results

9w
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Mary Neu

I was in your position for a long time. Keep looking and trying. Don't give up. I have a good job now basically unemployed for 11 years, applying like crazy giving up, trying again. I have a bachelor's degree too. I work for the postal service now Iove my job. It's a good job. Check their postings weekly they change them every week. Study for the postal exam there is a lot of practice tests online. It's a suggestion that I thought of after praying, just came to mind. Good luck!

9w
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Leonard Morgan

Work from home saves the industry money....NOW GO FIGURE THAT

9w
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Cathy Rias

I was threaten at work and got wrongful termination because I said I will protect myself any means necessary . This happen to me 3 times and nothing was done going to be homeless and lose everything I work for

9w
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Sharon E

You might be able to get a position in customer service or clerical type positions in the medical industry. You have a degree so thats a plus. Check out your local hospitals and clinics for remote work. Good Luck.

9w
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Joe Peterson

Don't like the head hunters stay clear

9w
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Kelli Brennan

Why don't you post your resume to remote travel agencies they're all over the Internet under hospitality that way you already have your foot in the door....

9w
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