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Naomi Shah
Community Specialist
Community Specialist
about 2 months ago
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Customer Service Advocate – Remote | UnitedHealth Group

Perks:

  • $25.19/hr
  • 18 days of Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement – up to $5,250 per calendar year for job-related coursework

Responsibilities:

  • Respond to and resolve, on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence
  • Help guide and educate customers about the fundamentals and benefits of consumer-driven health care topics to select the best benefit plan options, maximize the value of their health plan benefits and choose a quality care provider
  • Contact care providers (doctor’s offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance
  • Assist customers in navigating myuhc.com and other UnitedHealth Group websites and encourage and reassure them to become self-sufficient

Requirements:

  • High School Diploma or the equivalent
  • 3 years of relevant experience

How to APPLY: Complete an application before the job is filled, by following this link https://careers.unitedhealthgroup.com/job/15798652/customer-service-advocate-remote-remote/

FULL DISCLOSURE: I’m not affiliated with this company so I won’t be able to help with your application or your job status. Please apply and contact the employer directly. Feel free to follow me for more #hiringnews!

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18 Comments
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Richard Campbell

Yes Debbie, it feels like a set-up. Was there ever a job or did they just want us to go to some other site? HMMMMM

Yes Debbie, it feels like a set-up. Was there ever a job or did they just want us to go to some other site? HMMMMM

6w
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5
debbie ferreira

Hate when there links don't work, then they wonder why we get frustrated

Hate when there links don't work, then they wonder why we get frustrated

6w
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3
debbie ferreira

The link is bad

The link is bad

6w
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debbie ferreira

There no place to apply

There no place to apply

6w
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Jessica Cox

I tried to apply but i get an error "page is not found"

I tried to apply but i get an error "page is not found"

6w
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VICTORIA DEBRAY

The page is not available. Please send link.

The page is not available. Please send link.

6w
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2
Steven Bomzer

Interested

Interested

6w
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Star Kemp

Very interested. Tell me how to apply please

Very interested. Tell me how to apply please

6w
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Hira Mumtaz

Ok 🆗 interested

Ok 🆗 interested

6w
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Johnny George

I’m interested but the job is no longer listed on their website.

I’m interested but the job is no longer listed on their website.

6w
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