I have been drudging through the trenches of factory life for the past 10 years. I saw earlier in life that I enjoyed office work. I love teaching and helping people. I have recently come to the conclusion that I need to be in an office, or tutoring, or something. The question I have is with a record and not being there for so long (yes, I have done secretarial and customer service work), how can I get into this? Any advice would be appreciated.