Cigna is hiring a remote customer service advocate. For this position, Cigna is offering an hourly rate of $16 - $22, depending on relevant factors, including experience and geographic location. Here are the responsibilities:

• Help clients, customers and health care providers understand our business a little better. Topics like determination of payments and claims related to medical and dental procedures and office and hospital visit costs are common questions.
• Make it easy for customers to work with us. Take ownership of their issues and do your best to resolve them over the phone the first time, every time.
• Be an advocate for health and wellness. Educate customers on disease management programs and make recommendations on the right healthy living programs for their needs.

Requirements:

• High School Diploma or equivalent required, Associates or Bachelor’s degree preferred
• 1+ years of customer service experience analyzing and solving customer problems required;
• Intermediate proficiency in Microsoft Office Suite; high level capacity to multitask independently and on a computer
• Knowledge of Medical Terminology a PLUS
• Excellent written and oral communication skills
• Exceptional organizational and time-management focus

APPLY ASAP before it's closed: https://jobs.cigna.com/us/en/job/22003010/Customer-Service-Advocate-Cigna-Work-From-Home

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