Posted to #hospitality
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Debra Christal
Verified Employer
3 months ago
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Hospitality Agents - Multiple locations

Sonder, a company in the hospitality industry, is making a world of better stays for customers with a variety of accommodation options — from rooms to suites and apartments.

Sonder is hiring Hospitality Agents to provide hospitality services to their customers. This is one of the most versatile roles at the company and perfect for anyone who loves being on the go and finds fulfillment in serving guests.

Benefits

• Full Benefits (Medical, Dental, Vision)

• Annual Stay Credits (Annual) - $1,000 USD to stay at any location around the world

• Stock options for full-time employees

• Internal growth opportunities

• Comprehensive training

• High Energy, start-up environment

• Sign-On Bonus

• And much more!

Job Summary:

You are a detail-oriented individual who thrives in problem-solving guest issues and satisfying guest requests throughout the day. If you’re ready for a fast-paced environment that is focused on delivering amazing guest experiences, apply today!

Travel requirements: Must be willing to travel locally 100% Schedule details: 8 hour shifts, Flexible schedule

Responsibilities:

•Respond to day-to-day guest requests, issues, and other outreach using the Sonder Service Principles

•Guide guests through the Sonder experience, ensuring they have an amazing first impression

•Troubleshoot minor maintenance and technology issues (e.g., upholstery stain removal, light bulb replacements, access to units, WiFi connectivity or overseeing contractor appointments)

•Perform housekeeping quality audits and inventory checks in our units to ensure that hospitality standards are met consistently and robust feedback to our vendors is relayed in a timely fashion

•Assist with inventory duties such as preparing turnover kits, receiving deliveries, and tracking linen/consumables use

•Maintenance and organization of working spaces including office, storage closets, warehouse and others, as assigned

•Travel to multiple properties throughout the local area, as required

Requirements

• High School or GED diploma

• 2- 4 years of professional experience working in hospitality, service, or customer service experience

• Guest-centric and positive mindset

• Excellent communication skills

• Organized, hardworking, and detail-oriented

• Works well in a fast paced, challenging startup environment

• Ability to work a flexible schedule

• Ability to meet travel requirements

• Smartphone, Valid Driver’s License, Reliable Mode of Transportation, and Auto Insurance

• USC or GC work status

Apply by location:

Washington DC : https://relode.co/C7EXAYE

Manhattan NY: https://relode.co/9PE9AYE

Philadelphia PA: https://relode.co/9TE9AYE

Miami Fla : https://relode.co/9IE9AYE

Fort Lauderdale Fla: https://relode.co/93E9AYE

#hospitality #jobsearch #customerservice #hiring

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