An act of kindness at work
Well I just got a raise. But everyone is really nice and understanding and we all work together as a team. We also get to choose the clients we feel we can work with depending on our ability and strength as well as capabilities.
I would help a stressed coworker by
Telling him to go and not worry about work that I totally understand and am committed to him as a friend and co worker and make sure his job and my job was and is totally one hundred percent done correctly and effeciently in a timely manner with respect to the company as well as the client.
I have been at my company for just over a year (in sales) and have been subject to quite a bit of opposition from the women in our (very small) accounting department. They are very unwilling to do anything but data entry, ie - taking my sales order and directly entering them into our accounting system. If the most minuscule detail is left out (ie - a project number when I provided a serial number off of our equipment which in my company is interchangeable) the paperwork ends up right back in my office. When I have questioned this I have received nothing but resilience, to the point where I have heard, "that's not my job, it's yours" more times than I can count. Or the most recent example: I had a customer that wanted to pay us their 50% down for a piece of equipment I sold them but had yet to be invoiced. I do not handle invoicing/collections so I forwarded the email to the appropriate women in accounting while keeping the customer CC-ed and asked if she could provide some clarification as to why the invoice hasn't been sent. I get a phone call shortly after from this women in accounting who specified a few questions that needed to be asked of the customer before an answer could be provided. (why we need to question when someone wants to pay us, I will never understand) Now instead of paraphrasing what was necessary on her end I asked if she would mind simply answering the customer directly in the email chain between the three of us that I had created earlier. She responded with a quick and harsh no. When I asked why not the answer, as it always seems to be was, "that is not my job. It is your customer so answering them is your job." Can I express her questions to the customer? Of course. But why play middle man and paraphrase when you have an email ready to go between the three of us that you can respond to? Everywhere else I have worked this is how information is passed between departments. What is worse is that management knows and decides to ignore this in order to "keep the peace". This instances only scratch the surface of the resistance I have faced (and our sales team in general), however, I did want to see what others thought of the situation/advice for moving forward. I have never known of any company that allowed one employee say to another that something is not their job and refuse to help, especially when the questions being asked are not outside their realm of expertise.
An act of kindness at work
The best part of the job was making a few friends that I still keep in touch with.
When you are a new hire, you are not introduced to your co-workers. You are never introduced to the so called big shots either.
Your job description changes daily. You trumy to assist the customer and your are told you did wrong
My 1st supervisor there was kind, helpful and understanding. After she was teansferred to another department, the new ones had no idea how to treat their workers.
Workers are suppose to work to help the customer but.the customer has to speak to numerous agents to hopefully get their issue resolved. i suggested having the agent work from beginning to end and i was shot down. As a comsumer do you want to repeat yourself over and over. I don't. How about having an agent hang up on you. And those sgents get raises and you dont
Empty promises and treated like you don't matter
If a suoervisor sees you do something right they turn it inro something you did wrong.
Don't waste your time.working where you are treated poorly. Their products suck and so does working there
Fired for no reason
I worked with a company for 9 years and out of nowhere, after a full day of work, I was told by my supervisor they were letting me go. When I asked why, he said because of a disagreement we had 6 months ago. I had never been written up, told I was an asset to the company, told I would never be fired because of all I knew and how good I worked all by him. After that disagreement 6 months ago I had went to the HR person and explained and also found out he lied about what really happened. HR never documented it and turned on me also, they are friends. My supervisor had humiliated me once again because everyone new I was being fired. He even let the office staff leave early that day because of it. I was still working and wondered why everyone was leaving. Now looking for a job at 60 years old to start all over. Took me about a month to get over the shock, anger, sadness. Couldn't sleep...I was devastated. I'm still feeling it because I cannot find a job and now with this Coronavirus, things are even worse.
Thank you for listenening....
Jennifer- I am not an attorney, nor do I have access to the organization's policy and procedure manual, but I'm quite sure that a non-employee is not supposed to be in an employee only area, whether they were a previously supervisor or not. If she was still employed by the airline, you may have a case, but again, it would depend on her current security clearance and what areas she is still allowed to access now, not before. Once an employee is terminated, voluntarily leaves, etc., their access is usually limited to only retrieving their personal items. They should have no access to restricted areas, files or computer information.
Focused Beyond Minimum Wage
How can I keep a positive attitude at work when everyone else I work with hates the job, always complaining, or only interested in getting a paycheck for minimal work? My work demands a team effort to get the job done so my performance is measured on how well we unload and sort packages within a restricted timeframe as a team. I try to keep the other motivated but people don’t care because it’s a low level minimum wage job but I don’t see it that way. This is a good company with a ton of career opportunities I’m sure I can grow into if I’m able to keep a good employee record in this department.
Recently I started working for Kmart at the Abingdon VA location and was shocked at how this store is in the top 100 it's the only Kmart in this area. The Management team all but a few where very rude to employees and customers. I honestly have no clue how they are open with all the rudeness and having a huge tuturnover. I love working with the public, at times it can be very challenging but I enjoy the challenge. I recently left for many reasons I applied for the office job and didn't get it cause they supposedly had just filled the position. I had to take the cashier job but was told I would get the office job if the other person didn't workout. I was fine with that but then was told I'd be trained for Service Desk (which was somewhat a management position) I worked hard and made all customers happy. A few weeks after I started A young guy was hired he worked as a cashier for almost a week then got moved to the position I was supposed to have. I told a manager named Hannah that it wasn't right she said have you talked to Debbie I replied no then said can you find out what's going on. A week or so later I heard nothing which did upset me. I would get my lunch an hour before my shift ended. We never got breaks as scheduled. I left I will not work with a rude team or a place that judges your position by the way you look.