It can feel a little difficult to prepare for an interview when you are not sure what to expect.
Make sure to watch the video so you feel more confident and prepared before your next interview.
So tell us, did we miss anything?
What are some interview tips that have worked well for you in the past?
I wouldn't ever go back to this company. They discriminate on people if they have a learning disability. The customers are allowed to call in and cuss you out call you everything under the sun nothing said or done but if u hit the hang up button then its considered customer mistreatment well wrong cause mistreatment is being rude,mean or cussing them etc that is mistreatment!! They keep your paystubs from you when you quit and they even rip you…
During hurricane Harvey, a customer's home was flooded and she was on the roof. She couldn't get through to 911 but was able to reach our call center. I did a 3 way call with the authorities and she was able to get the help she desperately needed.
I worked for Sykes because the money was good and it was in a good environment, or so I thought. If things aren't done exactly right, you get fussed at like a child. If I had the chance to go back to Sykes I would but it would be under different conditions.
The people I worked with
My advice to people interested in working at #SykesEnterprises as a #CustomerServiceRepresentative ...
They have many different programs to work on and do try to find the right fit for each individual continue trying, don’t give up.
Its a stay at home job, with a laptop computer and a landline.Training is provided.You win either way.
I had heard of a bad reputation with Sykes so I was nervous to work with them when I first started. After being with the company and struggling with certain life situations, I can say, I'm definitely glad I got to be a part of this team! They have always been supportive and shown that they truly care about their employees!
It has been a wonderful experience all the staff are friendly, want to mention in particular Meredith Carroll, Kelvin Hollifield, and John Lyttle. They are great team leads and provide an excellent learning experience not only for the job but life. Needless to say i love my job with Sykes as a frontier communications CSR