Often times while working in a call center you make promises to a customer that you know that you can’t fulfill. Example is as such: A customer has a small billing error that requires further investigation. If the customer stays on the line your call volume quota is not met. If you convince the customer that you or someone else will return their call there is no down time for returning calls. So therefore, you get the feeling of deceitfulness and…
If you or someone you know has been impacted by the government shutdown you are not alone. An estimated 800,000 federal workers are also affected by the shutdown, but we are here to help! Not sure what the government shutdown is? You can read more about it here and here.
If you are not impacted directly by the government shutdown, please feel free to leave some words of advice or encouragement for those who are.
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Educate ones self and stay healthy.
You have to be able to handle stress and be very flexible in your work schedule.
Most stressful day was on Iphone launch days/nights.
I never had a problem or issues with any of my co-workers or them with me.
I enjoy meeting people and assisting them with our products/merchandise. I really liked what I did and the people I worked with.