My advice to people interested in working at #AT&T as a #TeamManager ...

Very good company, solid, great opportunities

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Did you do your Homework?

Everyone one of us wants/needs to stand out when we get a coveted in-person interview.

Homework: Use Google to do some basic research. What exactly does the company do, what is there product? Where are they Headquartered at? How many employees? How many different locations do they have? And often you can find out has any of their jobs already been outsourced out of the country, or even to other companies. What are their short and long…

Great advice!! Are you available to be my life coach ? Lol you probably would be awesome !!! Thanks for some truly priceless info…

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A #stressful #AT&T day

Always when the new iPhone was announced

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Drama at #AT&T

When the customer was upset about overage, rerate him to the appropriate plan that covered the overage and had him change his plan to the new plan

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What I loved working at #AT&T

Love working in big call center environment, making decisions and making it a win win situation

I loved that #AT&T offers its employees...

The best benefits that any on e could offer anyone and they are great on their comission

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What made me stay at #AT&T was

I started when it was BellSouth & I loved it on the 1st walk through, I was starting with 411 in a Call Center, I fell in love & knew it was what I wanted, I love the Advancements & Career Opportunities, when it became AT&T nothing changed I still had the Love for it if not MORE, I've had the opportunity be a part of 7 different AT&T departments in 2 States, meeting AMAZING people and the LEARNING, AMAZING things, 16 years & I LOVED EVERY DAY OF…

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My advice to people interested in working at #AT&T as a #AdvancedTechSupportSpecialist ...

Run far away. This company will do everything in their power to avoid giving you your earned benefits such as paid medical leave, etc and will fight you every step of the way.

Drama at #At&tamericantranstec

I maintained control of the call and deescalate the situation.

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What I loved working at #At&tamericantranstec

I loved working at AT&T because I love customer service.Hellping people to resolve issues and make their experience a pleasant one

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A #stressful #AT&T day

Often times while working in a call center you make promises to a customer that you know that you can’t fulfill. Example is as such: A customer has a small billing error that requires further investigation. If the customer stays on the line your call volume quota is not met. If you convince the customer that you or someone else will return their call there is no down time for returning calls. So therefore, you get the feeling of deceitfulness and…

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I worked for a healthcare insurance company in a call center setting. It was the worst 3 months of my life. They wanted us to lie…

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