Chat jobs are some of the most desired remote positions in the world.

Why? Aside from the flexible schedule they often provide, chat jobs offer great growth opportunities in several different fields based on the experience and skills that you learn.

This article will cover everything you need to know about work-from-home chat jobs, including what they are, their benefits, and the top nine companies that are hiring chat agents right now.

What is a remote chat job?

Remote chat jobs generally involve work positions where employees need to offer some type of customer support to clients.

For most chat jobs, you can choose to work as a freelancer, full-time employee, or part-time employee, and you’ll likely only need to have a high school diploma or GED. Some positions may be entry-level, while others require a few years of experience.

Chat jobs consist of positions such as:

• Home customer service representatives and associates

• Social media agents

• Home chat agents

• Technical support agents

• Customer support agents

Benefits of remote chat jobs

Here are some of the top benefits of a work-from-home chat agent job.

Gives you freedom

Remote work is highly sought after. In fact, 82% of U.S. employees want to work remotely at least some of the time, and 30% of employees are already working remotely.

This is because remote jobs offer maximum freedom and flexibility regarding your schedule. You’re able to work directly from your home office whenever it suits you best.

Builds your skills

You get to improve both your hard and soft skills, such as sales, marketing, problem-solving, and communication skills.

Helps you master communication mediums

When working remote online chat jobs, you often get to learn how to use all the different communication mediums, which gives you a lot of career growth opportunities.

Top 9 companies who offer work-from-home chat jobs

Here’s a list of nine companies that are hiring chat agents to work remotely.

1. ModSquad

ModSquad offers customer support and social media services to its clients. Your job will be to moderate forums, chat with customers via social media, and manage their online communities.

This company’s application process is extremely simple, and someone will generally respond to you within 72 hours. Even if you aren’t accepted for the position straight away, they keep your resume on file to potentially contact you for future positions.

Typical pay per hour: $8–$10

2. LiveWorld

LiveWorld is seeking social media agents with two to three years of online customer service experience. Your job will be to provide social customer service, answer questions, and chat online for marketing purposes.

The job offers a flexible schedule and gives you the opportunity to learn new skills. Both U.S. and non-U.S. residents are welcome to apply. Remember to list your years of experience when you apply.

Typical pay per hour: $8–$15

3. The Chat Shop

The Chat Shop offers Customer Service Agent positions in the U.S. and U.K. These positions are fully remote. Your job will be to sell services, increase leads, and achieve customer satisfaction via live chat.

If you’re a native English speaker, have a reliable internet connection, and have excellent typing skills, then this position might be the ideal fit for you.

Typical pay per hour: $10

4. Apple At Home

Depending on where you live, Apple At Home is hiring for Home Advisor positions. Aside from competitive pay, these positions also offer numerous benefits, such as a 15% family discount, paid time off, healthcare insurance, and more.

To be eligible for this position, you need at least two years of experience in customer and technical support and the availability to attend three to six weeks of live online training. They’ll also be conducting a background check on you.

Typical pay per hour: $11–$25

5. Concentrix

Concentrix offers remote, full-time, and part-time sales and tech support representative roles. Since they have clients in close to 150 countries, they often offer positions in other languages besides English.

You can expect a steady amount of work with a maximum of 40 hours per week. You’ll also receive benefits such as health insurance, virtual training, and performance bonuses.

Typical pay per hour: starts at $10

6. KellyConnect

KellyConnect offers a combination of tech-related chat, phone support, email support, and instant messaging home opportunities. You’ll be responsible for guiding customers through how they can make the best use of their personal devices.

For these positions, you need to be tech-savvy and able to multitask. You’ll receive three weeks of paid training, and equipment will be provided to you to put in your workspace.

Typical pay per hour: starts at $13.50

7. Arise

The Arise Platform offers customer support jobs. In this position, you’ll be offering chat support to call center companies and their agents.

The main benefit of this opportunity is that you get to set your own schedule and work flexible hours. Therefore, you’ll have complete control over the amount of money that you make.

Typical pay per hour: $9–$14

8. Amazon

Amazon is hiring people to work in remote customer service associate positions for 20–29 hours during regular weeks — and up to 60 hours per week during peak season. Depending on your location, you get different benefits.

To be eligible for this position, you need a high school diploma, a fast internet connection, familiarity with Windows or Microsoft Outlook, and six months of previous experience in customer support.

Typical pay per hour: $15

9. SiteStaff Chat

SiteStaff Chat offers chat host jobs that require excellent typing skills with a typing speed of 65–75 wpm. They mostly hire employees for part-time shifts who are bilingual and have previous customer service, chat, or administrative experience.

They aren’t always hiring; however, you can still send in your application as they may have positions available in the future.

Typical pay per hour: $10

Ready to start your job search and finally work at home?

You’ve seen the amazing benefits that work-from-home chat jobs offer your career.

In addition to the jobs listed above, you can also look at the remote live chat agent job postings that are currently available on Jobcase’s job board.

Found a job you like? Learn how to write a killer resume, as well as an exceptional cover letter that’ll help you stand out above all other applicants.