How to start a new career at Wells Fargo

Last updated: September 21, 2023
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Paul Baker
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How to start a new career at Wells Fargo
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Does your ideal career involve working with people and helping them achieve their financial goals? Would you like to enter a company that is committed to making a difference in the communities it serves?

Wells Fargo is one of the world's most prominent banking and financial services companies and offers numerous career opportunities for those interested in pursuing a career in the financial sector.

This article will cover everything you need to know about getting a job at Wells Fargo, from the history and company culture to the skills you will need to succeed.

What is Wells Fargo?

Wells Fargo is a diversified financial company with operations around the world. The company’s history dates back to 1852, when Henry Wells and William G. Fargo founded the firm in New York City. Today, Wells Fargo employs more than 265,000 people worldwide.

The company’s businesses include retail banking, wealth management, commercial banking, and capital markets. Wells Fargo’s retail bank provides products and services to customers through more than 7,000 branches and online and mobile channels.

The company’s wealth management business offers clients investment advice and financial planning services. Wells Fargo’s commercial bank provides banking services to businesses of all sizes. Additionally, the company’s capital markets business provides a range of services to institutional and corporate clients.

Wells Fargo is committed to helping its customers succeed financially and supporting the communities in which it operates. The company has an extensive record of giving back and even donated over $444 Million to 11,000 nonprofits in 2018.

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Wells Fargo is also one of the most sought-after employers in the financial services industry. The company was listed as No. 30 on Fortune’s 2020 rankings of America’s largest corporations.

There are many different career paths available at Wells Fargo. The company’s businesses provide opportunities for those interested in retail banking, wealth management, commercial banking, and capital markets. No matter your experience or educational background, there is a role at Wells Fargo that’s right for you.

Here are some of the most popular career options at Wells Fargo:

Teller

Tellers are the face of Wells Fargo. They are responsible for providing top-notch customer service and processing transactions accurately and efficiently. This role is perfect for those who enjoy working with people and have strong math skills.

Personal banker

Personal bankers are responsible for providing financial advice and guidance to clients. They help customers open new accounts, apply for loans, and manage their day-to-day finances. This role is a great choice for individuals who have strong people skills and are interested in helping others achieve their financial goals.

Relationship manager

Relationship managers develop and manage relationships with business clients. They provide advice on products and services to help businesses grow and succeed. This could be your role if you enjoy working with people and have strong sales and marketing skills.

Financial advisor

Financial advisors work to assist clients as they plan for their financial future. They provide investment advice and guidance on topics like retirement planning, college savings, and estate planning.

This could be an excellent role for you if you have strong people skills, good financial knowledge, and are interested in helping others reach their financial goals. This role is likely to require additional certification in financial planning.

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Investment banker

Investment bankers are responsible for providing financial advice to clients on a variety of topics, including mergers and acquisitions, initial offerings, and corporate finance. Many investment bankers have a background in economics, finance, or business. An investment banking career can be fast-paced and exhilarating.

Phone banker

Phone bankers are responsible for providing customer service and support over the phone. They help customers with account questions, transactions, and product inquiries. This role is ideal for those with solid people skills who are comfortable working in a fast-paced environment.

Wealth manager

Wealth managers provide investment advice and guidance to clients. They help customers plan for their financial futures and manage their day-to-day finances. This role is an excellent path for those who have strong people skills, financial awareness, and analytical skills.

These popular positions at Wells Fargo are just a few of the many opportunities available. Some additional roles include:

Loan officer

Loan officers are accountable for approving or denying certain types of loan applications. They review financial information to determine if a customer is eligible for a loan. Mortgage loan officers are responsible for approving or denying mortgage loan applications. Working as a loan officer is a wonderful way to learn about the financial industry and gain experience in sales and customer service.

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Financial analyst

Financial analysts provide analysis and guidance on a variety of financial topics, including investments, taxes, and risk management. They use their unique knowledge of financial markets to make recommendations to clients. If you have strong analytical skills and are interested in the financial industry, this could be a great fit for you. You will likely need a financial degree or additional certification.

Commercial banker

Commercial bankers provide financial advice and guidance to businesses. They help businesses grow and succeed by providing loans, lines of credit, and other financial products. Many commercial bankers have a background in business and significant financial experience.

Perks and benefits for Wells Fargo employees

Wells Fargo offers its employees a comprehensive benefits package, including medical, dental, and vision coverage. The company also offers life insurance, disability insurance, and retirement savings plans. Other benefits include tuition reimbursement and employee discounts.

Nearly all of Wells Fargo's employees are eligible for health insurance, and the company offers a variety of plans to meet different needs. Employees can choose from a PPO plan, an HMO plan, or a high-deductible health plan. The company also offers dental and vision coverage.

Wells Fargo also offers its employees a 401(k) retirement savings plan. Employees can contribute pre-tax dollars to their 401(k) account, and the company offers a matching contribution. Wells Fargo also offers a pension plan and a deferred compensation plan.

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Let's take a look at the Wells Fargo benefits in more detail:

Medical coverage

Wells Fargo offers a variety of medical plans to its employees. The company offers PPO, HMO, and high-deductible health plans. All of the plans cover preventive care, doctor visits, hospitalization, prescription drugs, and more. Employees can choose the specific plan that best meets their family's needs.

Dental and vision coverage

Wells Fargo offers dental and vision coverage to its employees. The dental plan covers preventive care, cleanings, x-rays, and more. The vision plan covers eye exams, contact lenses, and glasses.

Life insurance

Wells Fargo offers life insurance to its employees. A life insurance policy is insurance cover with varying death benefits depending on the chosen policy. The policy is designed to help employee families financially if the employee dies.

Disability insurance

Wells Fargo offers disability insurance to its employees. The disability insurance policy provides a monthly income if the employee cannot work due to an injury or illness. The policy pays a percentage of the employee's salary, though this can vary between locations and positions.

Retirement savings plans

Wells Fargo offers its employees a 401(k) retirement savings plan. Employees can contribute pre-tax dollars to their 401(k) account, and the company offers a matching contribution. Wells Fargo also offers a pension plan and a deferred compensation plan.

Tuition reimbursement

Wells Fargo offers tuition reimbursement to its employees. The tuition reimbursement program reimburses employees for tuition fees per year. The program is available to employees who want to further their education and improve their job skills.

Employee discounts

Wells Fargo offers employee discounts on various products and services. Employees can get travel, entertainment, and retail discounts, among many other benefits and perks.

The comprehensive benefits package offered by Wells Fargo is one of the reasons that the company is a great place to work. Employees can access numerous benefits that can help them stay healthy, save for retirement, and further their education.

For more information, check out our guide to Wells Fargo employee benefits.

Skills needed to land a job at Wells Fargo.

Wells Fargo is looking for candidates with strong communication and customer service skills. You should also be able to work independently, be detail-oriented, and be able to multitask. If you have these skills, you will be a strong candidate for a position at Wells Fargo. Let's take a look at these skills in more detail.

Communication skills

Wells Fargo is looking for candidates who can communicate effectively. This means being able to understand and respond to customer inquiries. It also means clearly and concisely explaining your thoughts and ideas. If you can do both of these things, you will be a strong candidate for a position at Wells Fargo.

Customer service skills

Customer service is a crucial part of any job at Wells Fargo. You will be expected to provide excellent customer service to all customers. This means being able to resolve customer concerns, queries, and complaints in a professional and efficient manner. Having effective customer service skills is essential for any job at Wells Fargo.

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Detail-oriented

Wells Fargo is looking for detail-oriented candidates. This means being able to pay attention to small details and ensuring that all work is accurate. Many of the positions at this company require a high level of accuracy, so being detail-oriented is essential.

Time-management skills

Time-management skills are important for any job, but they are especially important for jobs at Wells Fargo. This is because many positions at this company require you to multitask and manage multiple projects simultaneously. Many roles require you to meet deadlines, so time-management skills are essential.

Math skills

Many positions at Wells Fargo require strong math skills. This is because you will often be dealing with numbers and financial information. If you are applying for a position requiring math skills, highlight your strengths in this area. Additionally, if you are not strong in math but are willing to learn, be sure to let the interviewer know.

These are just some skills you will need to land a job at Wells Fargo. Some additional skills that may be helpful include:

Analytical skills

Many positions at Wells Fargo require you to analyze data and make decisions based on your findings. Some places to gain analytical experience include taking classes in college, working on group projects, or interning at a company that requires data analysis.

Problem-solving skills

Problem-solving skills are important for any job, but they are especially important for jobs at Wells Fargo. This is because you will often be dealing with customer inquiries and complaints. If you can solve problems quickly and efficiently, you will be a valuable asset to the company.

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Writing skills

Many positions at Wells Fargo require excellent writing skills. This is because you will often be required to write reports or create presentations. Some positions may also require you to write customer correspondence. If you need to build your writing skills, consider taking a writing class or practicing at home.

The Wells Fargo hiring process

While the hiring process steps may vary depending on the specific position you're applying for, there are some general steps that all candidates will go through.

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Application

The first step is to submit an application on the Wells Fargo website. You'll need to create a new user account and provide your personal information, work history, education, and other relevant details. This step is usually straightforward and shouldn't take more than a small amount of time to complete.

If you want to learn more about completing a Wells Fargo application, check out our guide to applying for a job at Wells Fargo.

Phone interview

If your job application is selected, you'll be contacted for a phone interview. This is typically a brief conversation to see if you're a good fit for the position. The interviewer may ask you about your unique experience and skills. They may also ask you to solve a problem or provide an example of your work.

In-person interview

If you pass the phone interview, you'll be invited to an in-person job interview. This is where you'll be asked questions about your qualifications and experience. You can also anticipate being asked behavioral questions. The interviewer will want to gauge how you handle yourself under pressure and whether you have the skills to do the job. Try to remain calm and confident throughout the interview, and answer all questions honestly.

Job offer

If you’re successful through the interview, you’ll receive a job offer. You'll then have an opportunity to accept or decline the offer. A job offer from Wells Fargo is usually contingent upon completing a drug test and a background check. Some positions can be filled remotely, but others will require you to be in the office. Once you’re hired, you’ll undergo an onboarding process.

Background check

If you're selected for a position, you'll need to go through a background check. This is a standard procedure for all positions at Wells Fargo.

The background check will include reviewing your criminal history, education record, credit history, and employment history. While this is to see if you are a good fit for the company, having a criminal record does not immediately disqualify you from getting a job. Wells Fargo is an equal opportunity employer, and they will consider your criminal history on a case-by-case basis.

For more information, check out our guide to the Wells Fargo background check.

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Start your Wells Fargo career today

Wells Fargo is a company that is looking for versatile employees. Strong communication and customer service skills are assets that will help you succeed in your job search with this company.

Specific skills are required for some jobs at Wells Fargo, so be sure to research which role is best for your unique experience. No matter your skill set, you will need to be detail-oriented, able to work independently, and have excellent time management skills to succeed at Wells Fargo.

Be sure to check out the Getting Hired Resource Center for more information on how to succeed in your job search. You can find articles on interviewing, resume tips, and more to help you on your journey to landing your dream job. Wells Fargo is a modern and cutting-edge company to work for, so don't miss your chance to start a career with this organization.

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