Does Spectrum do a background check?

Last updated: February 10, 2025
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Does Spectrum do a background check?
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Spectrum is a technology and broadband company owned by Charter Communications. The Spectrum brand serves over 32 million customers across the US and can be found in 41 states.

A job at Spectrum comes with a competitive salary, opportunities for growth, and a supportive work environment. If you want to land a position there, you’ll need to go through the online application process and attend a job interview.

But your application doesn’t end there. The final stage is a background check, which you’ll need to pass before you can accept the job.

How does the background check work? How long does it take? And is there a drug test, too? Read on to find out.

What is Spectrum?

Spectrum is a broadband company that specializes in internet, mobile, and voice services. The brand has options for personal, business, and enterprise customers.

Its parent company is called Charter Communications, and the Spectrum name launched in 2014. The company headquarters are located in Stamford, Connecticut.

Spectrum helps people stay connected in today’s digital world. In fact, its services can be found in more than 55 million homes in the US. There are over 30 million broadband customers and 15 million video subscribers.

Some of Spectrum’s closest competitors are AT&T, Verizon, Comcast, and T-Mobile.

Spectrum is an equal-opportunity employer with openings for part-time, full-time, and flexible workers. Some call center roles can be done remotely.

Spectrum has a series of community initiatives, including digital education and community assistance programs. There are even grants available for employees who volunteer. These grants can be given to local non-profit organizations.

What do you need to work at Spectrum?

The minimum age requirement to work at Spectrum is 18 years. Most positions require a high school diploma or equivalent.

There can also be specific requirements depending on the job type. Some roles require require customer service experience while other’s ask for an associate’s or bachelor’s degree.

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Spectrum is a technology company, so computer skills are a must. For example, you should feel confident using a range of software programs and apps. Fast, accurate typing will also be beneficial.

Charter Spectrum looks for team players with excellent communication skills and a strong attention to detail.

The company has a diverse and inclusive culture. Workplace accommodations are available, with assistance for individuals with physical and mental disabilities. If you need support, you should discuss your unique circumstances in writing via email.

What types of jobs are available at Spectrum?

Spectrum has jobs available in different fields. You can apply for a position in corporate, the call center, sales, or media. Jobs in these areas include customer service representatives, office managers, sales support specialists, and digital content creators.

There are also opportunities available in technology and fieldwork. For example, you can get a job as a cable installer or field technician.

If you want to see what jobs are available in your area, you can browse Spectrum positions on our job board. You can even set up job alerts to be notified when new roles become available.

What is the Spectrum background check?

When you apply for a job at Charter Spectrum, you’ll go through an application and interview process. If you get offered a job, you’ll need to pass a background check.

These record checks are done via a third-party company and look at a range of databases. For example, there’ll be local, national, and federal background results.

The background check can be broken up into a few key parts. There’s an employment history and education review that double-checks the information in your application.

Criminal background checks are also part of the mix. These checks flag any felonies or misdemeanor convictions and go back at least seven years.

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A financial check isn’t typically required unless it’s necessary for the position. For example, if you’re handling financial data, you may need to undergo a credit check.

Spectrum can use the information in the report to make a final hiring decision. If you do have something in your past, make sure you disclose it during the interview. You can explain your unique circumstances and any lifestyle changes you’ve made since then.

Candidates don’t have to pay for the background check.

Why does Spectrum do a background check?

Like most companies in the US, Spectrum does an in-depth check for a variety of reasons.

The company uses these checks for education and employment verification. Looking at your work history will show them whether you have the right skills and experience for the job.

Spectrum’s goal is to keep its employees and customers safe. It’s a teamwork environment, and staff can visit customers in their homes. So, if a candidate has a history of theft, reckless misconduct, or physical assault, that’ll be a red flag.

The company won’t automatically rule you out if there’s an issue on your background check. However, some criminal convictions will reduce your chances of getting the job.

How long does the Spectrum background check take?

Background checks can take time. In most cases, you’ll get your background check report back within two weeks.

However, there are different factors that can impact the background check process. For example, making a mistake and giving the wrong personal information can cause a delay.

The background check looks at your criminal history across the country. In some areas, records may still be on paper rather than in a digital format. Locating and compiling these documents can add to the time it takes for the background check to be completed.

Your background check report can also be delayed if there is a backlog in the system.

What should you do if there’s an error in your background check?

If you get your background check report and you notice a mistake, you have options.

The process can vary depending on the third-party background check service, but you’ll usually have to submit your dispute in writing.

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Once your dispute has been received, the background report will be processed again. Any issues will be resolved, and a new report will be created. However, if the company doesn’t find any errors, your original background report will stand.

Disputing issues can increase the time it takes to get hired.

Because the background check goes back seven years, you may have forgotten what’s on your record. If you’re not sure, you can do your own free background check before applying.

Knowing what’s on your record will help you disclose it during the hiring process. You’ll also be able to flag any errors ahead of time.

Does Spectrum do a drug test?

Spectrum usually does a drug screen test as a condition of employment. These drug screenings occur once you’ve been offered a position but before your first day of work.

The most common test the company uses is a urine test. It looks for common illicit drugs, prescription medications, and alcohol.

The samples are sent to a third-party laboratory for testing. If you’re taking medication and are concerned something may show up, you should discuss this with your doctor.

Don’t forget, any drug-related offenses will be flagged during the criminal check.

There may also be random drug tests throughout your employment at Spectrum.

How much can you make at Spectrum?

A job at Spectrum comes with a competitive salary. The rate can vary depending on where you live and the job type. However, in the US, the average is $19.13 per hour.

Let’s look at a few different job titles. If you get a field service technician position, you can expect a salary between $14.00 and $24.00 per hour.

Cable technicians make slightly more, with the average sitting between $15.00 and $27.00 per hour. Maintenance technicians make an average of $24.00 per hour.

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Thinking about a job in sales or customer service? Sales associates make an average of $14.00 per hour, and inside sales representatives average $16.00 per hour. Customer service representatives make between $12.00 and $22.00 per hour.

Technical support representatives make between $13.00 and $24.00 per hour. Call center representatives make an average of $14.00 per hour.

The hiring manager will usually discuss salary during the job interview.

Where to get a Spectrum job

If you want to work at Spectrum, you can browse our job board for open positions.

Alternatively, you can head to the company’s website. You can search by job title and location or look for a position based on your preferred career field. You’ll need to create a job seeker account and complete the online application form.

Your Spectrum background check

Spectrum is a leading technology and internet company in the United States. If you want to work there, you’ll need to complete an application form and attend a job interview.

Before you can get the job, you’ll also need to pass a background check. This check focuses on different areas, including your work history and education verification. It’ll also look at your criminal records for the past seven years.

Another step you’ll need to get through is a drug test.

On the hunt for a new role? Visit our job board to see who is hiring near you. Don’t forget to visit our resource center to find more articles like this one.

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