Everything to know about the Spectrum job application process

Last updated: May 28, 2024
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Paul Baker
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Everything to know about the Spectrum job application process
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If you’re looking for a new job, especially as an entry-level worker, it can be difficult to land a position that pays a livable wage and provides benefits.

That’s why you should consider applying to work at Spectrum. You’ll find a plethora of open positions for experienced and entry-level workers alike. But you’ll also get paid on-the-job training to level up your career.

Keep reading to learn how to navigate the Spectrum application and increase your chances of landing the job you want.

What is Spectrum?

Spectrum is a cable and internet service provider that’s owned by Charter Communications. They have several services in addition to residential cable and internet, such as:

  • Spectrum Business

  • Spectrum Enterprise

  • Spectrum Reach

  • Spectrum Account

  • Spectrum Originals

Spectrum began when Charter Communications was founded in 1993. Today, the company has a network that spans over 750,000 miles and serves over 32 million users across 41 states.

Benefits of working at Spectrum

In 2020, Charter Communications stated they’d permanently raise their minimum hourly wage to $20 per hour. They successfully reached this milestone in March of 2022. As a result, all employees who get hired at Spectrum will have a minimum starting wage of $20 an hour.

Several transferable skills from other jobs can make you a great candidate to work there, and with a better starting pay than many other entry-level jobs.

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But the high starting wage isn’t the only reason to work for Spectrum. They also offer paid training on the job. This means you can develop additional skills and uplevel your career.

All full-time employees at Spectrum get 10–25 days of paid time off annually. In addition to paid time off, you can also access seven sick days each year. You’ll also get seven paid holidays and four personal days you can access as needed.

New parents can get paid parental leave to support their growing family.

Spectrum’s 401(k) program is competitive and attractive for potential workers — they match 100% 401(k) of employee contributions for up to 6% of your eligible pay. But they also offer an additional retirement accumulation plan with a 3% contribution from the company.

Need to go back to college to attain your dream job? Spectrum can help you reach your goals. You can get $5,250 per year in education assistance when you work at this company.

Employees at Spectrum also don’t need to worry about rising insurance costs. That’s because the company covers all health care coverage cost increases for the insurance plan.

Finally, Spectrum provides access to free and discounted services from the company to its employees. This means you can enjoy high-speed internet and mobile services at a more affordable rate.

How to apply to work at Spectrum

Interested in working for Spectrum? Follow this process to complete your Spectrum application.

1. Use the Spectrum Fit Finder

Spectrum wants to help potential candidates apply for the most relevant positions. You can assess your background to find out which positions would be a good fit for you at Spectrum using the Spectrum Fit Finder.

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The Fit Finder doesn’t just assess your hard skills — you’ll also answer questions that help the tool figure out your soft skills and your working style.

Because Spectrum offers so many career options that don’t require previous education or experience, their Fit Finder can help you sort through the options and set your priorities. You can also find a job that matches your interests and aspirations.

Expect to answer questions about:

  • What drives your decisions

  • The type of environment you thrive in

  • Your goal-setting style

  • The level of independence you prefer

  • Your stress tolerance

  • Your preferred role in a team

  • What activities you enjoy doing

  • And many more

You’ll also answer questions about your personal story and the job sectors you enjoy.

Make sure to answer truthfully to get the best match. You’ll need to set about 15 minutes aside to complete the assessment.

2. Search for the job you want

Once you complete the Spectrum Fit Finder, you can start searching for open positions. Alternatively, you can skip straight to this step without taking the Fit Finder assessment.

Search jobs using keywords and locations on the Spectrum Jobs website. Or, you can select a category, state, and city without entering a keyword.

Finally, you can also choose from one of the drop-down options on the Launch Your Career section of the website.

Selecting one of these options will send you to relevant job openings for your interests. For example, if you select “Tell stories or create content,” you’ll see open jobs in:

  • Content development

  • Digital

  • Marketing

  • News

  • Creative

  • Editorial

  • Media

  • Production

If you’re not sure what jobs to look for, some suitable entry-level positions for people who have little to no experience include:

  • Customer service: Support customers with requests and escalate to the proper channels

  • Technical support: Help customers fix issues with their services

  • Field operator: Work out of the office for installations and more

All of the above positions provide you with paid, on-the-job training.

3. Prepare your resume

Found a job you want to apply for? Prepare and optimize your resume first.

Make sure to customize your resume for the job you’re applying to. For example, you can include relevant keywords for the skills and related experience listed in the job description.

Add school-related projects or volunteer work if you have limited work experience in this field. Keep your resume brief — stick to one to two pages, although one page is best.

4. Submit your application

Once your resume is ready and customized for the position you want, click Apply on the job listing page.

You’ll need to answer questions about your background as you go through the application process. Make sure to review all qualifications carefully before you submit the information.

Next, you’ll be prompted to create a password and provide your email address. Double-check your info so that you’re able to log in later. You won’t receive updates about your application if there’s a typo in your email address.

5. Track your application status

Whenever you want to see the status of your job application, you can log into the Spectrum Candidate Profile to verify what’s going on.

The candidate profile page outlines all submitted applications. You can also use your profile to set up job searches and alerts.

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For each submitted application, you’ll be able to see when it’s under review, if you’ve got an interview lined up, or even if a decision has been made.

6. Complete an assessment if required

Some positions require additional assessments before Spectrum can review your application. You’ll find these assessments under the Candidate Zone drop-down.

Some assessments will be available as soon as you complete your application, which means you should log into your profile immediately. However, some assessments will only become available later.

Make it a habit to log into your profile every day. You can set aside a few minutes in the morning to review what’s happening with your applications and verify whether you need to complete a new assessment.

You can also use this time to verify if any new job openings are available based on your alerts and preferences.

7. Get ready for your interview

Get ready to answer questions about yourself before you attend your interview. You should be able to explain your previous contributions and also where you see yourself in the future.

Ask your recruiter ahead of time if you’re not sure about what to wear to the interview. By taking this precaution, you can ensure you have appropriate attire.

Give a friendly greeting when you meet the interviewer for the first time. Watch your posture and maintain eye contact during the entire interview.

If you’re attending a video interview, make sure to pick a quiet spot with a solid Internet connection and an appropriate background.

Finally, prepare to ask your recruiter questions. It’s important to ask questions to show Spectrum that you’re engaged and interested in the opportunity. Asking solid questions can also show that you’ve done your research about the company.

8. Send a follow-up note

Follow up your interview with a thank-you note to end the process on a positive note.

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A thank-you note shows the interviewer you appreciate their time. Plus, it’s an extra step that’s easy to take. You’ll easily stand out amongst all interviewees who forget this part of the process.

If you don’t hear back after the allotted time, you can send a short follow-up message as well. Make sure to wait the appropriate amount of time — for instance, don’t follow up a week later if you were told the decision would take two weeks.

Complete a successful Spectrum application

Now you have everything you need to complete your Spectrum application and stand out from other applicants. If you’re looking for additional resources to increase your job prospects, sign up for Jobcase for free and connect with like-minded workers who can support you on your journey.



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