Postmates background checks

Last updated: May 19, 2024
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Paul Baker
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Postmates background checks
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Postmates is an app that lets shoppers order meals, groceries, and other goods on-demand. The company relies on a network of delivery drivers in more than 4,200 cities.

Postmates works with over 600,000 merchants, and most deliveries are made in less than an hour.

If you want to work as a fleet driver, you can apply online. It's a flexible job, and you can choose your hours. Working as a Postmates driver can be a good way to earn extra income for parents, students, or anyone with a part-time job.

Before you can start, you'll need to meet a few eligibility requirements and have a background check.

What can you expect? Get set because we're about to tell you everything you need to know about the Postmates background check.

What is Postmates?

Postmates is a food and grocery delivery app, and its direct competitors include GrubHub and DoorDash. Recently, Uber acquired Postmates, but it still operates as a standalone brand.

The service first began in 2011 in San Francisco. The company has a fleet of independent contractors that make deliveries by car, motorbike, and bicycle.

Customers enter their delivery address on the website or app, and they'll see a list of local shopping options. They can shop at restaurants, grocery stores, and pharmacies. Shoppers can also use the app to purchase alcohol from liquor stores.

Postmates couriers can then choose to take on the job and deliver the goods to the customer.

Because Postmates has such a large community of delivery drivers, customers can have their items delivered to their doorstep in under an hour.

Why would you want to work at Postmates?

Postmates is an innovative company that gives you the flexibility to make money in your own time. You can choose when you work, making it ideal for people with other commitments.

If you like working as an independent contractor, are self-motivated, and have great attention to detail, you'll enjoy working as a Postmates delivery driver.

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You’ll know how much a gig is worth before you accept, and you can be paid more during peak periods. If a job is labeled “blitz pricing,” you’ll get more than an average job. And, if you give your customers excellent service, they might give you a tip. These tips are 100% yours to keep.

If you need extra money, you can increase the number of gigs you accept. You can even set the app to “auto-accept,” so new jobs that pop up on your route will be assigned to you.

You can get access to affordable health, vision, and dental insurance. A company called Stride Health connects you to a range of personalized healthcare plans. You can choose the option that suits your circumstances.

There are also opportunities for full-time employment. Read more about the top Postmates benefits.

Why does Postmates do a background check?

Most companies ask for a background check before you can get the job. Hiring managers want to know that both their customers and employees are safe. And, they want to verify the information you gave in your application.

The Postmates application process is all online, and one of the final stages is an extensive background check. They'll be looking at your criminal record, employment background, and driving history.

The people the company hires represent the Postmates brand, and if you work as a fleet driver, you'll be dealing with the public. This means there needs to be a high level of trust.

You'll be on the road, so Postmates wants to know you have a clean driving record. And, you'll be given a Postmates Prepaid card (PEX) to make purchases for customers, so you'll need to be financially responsible.

By going through this background process, Postmates will be confident the safety of its customers and staff is a priority.

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How does the Postmates background check work?

Postmates uses a third-party company for the background check process. It'll be near the end of the hiring process, and you'll need to give your permission.

You'll need to provide a few key details to do the check. They'll usually ask for your Social Security number (SSN), full name, birthday, postal address, and driver's license. You can submit these details via email or through a secure platform.

Make sure you double-check your information to avoid delays.

There are two main things Postmates is interested in. The first is your criminal history, such as any violent crimes or sexual offenses. The second is the driving record check. This is similar to what you can expect from the Uber background check process.

Keep in mind, Postmates has a continuous background check policy. They regularly look at your records to make sure there haven't been any incidents since you started work.

Who does Postmates use for employee background checks?

Most of the time, Postmates uses a background screening company called Checkr. They search national and county-level databases to look for red flags on your record.

The background check goes through a series of stages. When it gets to pending, it means the check is in progress. If the check status moves to clear, you've met the background check criteria.

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Sometimes, the screening process will reveal something on your record. If this is the case, your check will show the word consider. Postmates will then have to review the information before making a final decision.

If you're not happy with the results of the Checkr background check, you can file a dispute. You should only do this if you think there's an error with the results.

You can contact Checkr support through the customer portal, email, mail, or phone. If you need to get in touch quickly, you can call (844) 824–3257.

How long does the Postmates background check take?

Prospective drivers can expect the background report to come back between three and seven days. But, there can be delays for a number of common reasons.

For example, if you haven't filled out your details correctly, the background screening company may have to ask for extra information.

And in some states, there can be a backlog of criminal background check reports. Not all records are filed electronically, so you could have to wait for traditional paper processing.

If it's taking too long or you're not sure about what comes next, you can ask Checkr for your background check status.

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What is shown on a background check?

After you've filled out the background check consent form, the third-party company will look at your criminal offenses and driving record. Here are a few things that could be flagged:

Criminal record

Suppose your public records show a history of violent crimes, driving under the influence (DUI), drug-related offenses, felony, theft, property damage, or sexual crimes. In that case, the fleet app will usually deny your application.

However, these may be an exception due to your circumstances. If you've turned your life around, had rehabilitation, or have a case that could be dropped, you can discuss this with Postmates.

They’re looking for the most serious crimes, so those with minor offenses may still be considered.

If something on your criminal record doesn’t look right, don’t forget you can dispute the report.

Driving record

The Postmates fleet is made up of drivers, motorcyclists, and cyclists. To apply, you'll need a valid driver's license. They want to know you'll be safe on the road, which is why there's a thorough driving record check.

First, they'll make sure your driver's license is valid and hasn't been suspended. Red flags include traffic law violations, accidents, motor crimes, hit-and-runs, and reckless driving.

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Some smaller incidents, such as parking infringements, may not influence hiring decisions. But, anything significant within the past seven years could affect your chances of getting a job.

If you have a history as a safe driver, this part of the screening process will be a breeze.

What else do you need to work for Postmates?

If you want a Postmates delivery job, there are other minimum requirements. You'll need to be at least 18 years old or 21 if you're making alcohol deliveries.

There are no minimum vehicle requirements for those who are driving a car or motorcycle. But, you'll need to have a reliable mode of transport if you want to be successful in this role. And, your vehicle needs to be registered with insurance in case you have an accident on the job.

If you don't have a car, motorcycle, or bicycle, you could still work for Postmates. In more populated areas like big cities, there may be the option to walk with your deliveries.

New team members have virtual onboarding sessions. You'll need to give them your direct payment information and complete a W-9 form. You'll be working as an independent contractor, so you'll need to keep on top of your own tax records.

And, you'll need a smartphone with reliable internet. Fleet drivers use an app to accept orders and communicate with customers.

Remember, you'll need to be self-motivated and give excellent customer service.

Where to find a job at Postmates

Want to work at Postmates? You can apply for a delivery driver position today. We have a section dedicated to Postmates tips, including:

And you can check out our community discussion to see what people are saying about Postmates.

When you’re ready, you can browse our job board for Postmates positions. Or, you can apply for a driver position on the Postmates website.

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If Postmates isn’t a good fit, you can try DoorDash, UberEats, Lyft, and GrubHub. These companies also have background check requirements.

Getting through the Postmates background check

Postmates is a delivery app that uses a fleet to deliver meals, groceries, alcohol, electronics, and other goods to customers. Shoppers can get same-day delivery, often in as little as an hour.

To keep the service running smoothly, Postmates relies on a network of independent fleet drivers. These workers travel by car, motorcycle, bicycle, and on foot. Workers can choose their own hours, making this a great option for those who need a flexible schedule.

If you want to work as a Postmates driver, you’ll need to meet a few basic requirements. Part of the screening process is a background check which focuses on your criminal history and driving record.

The company uses a third party to check your records, and they'll use the information to make a hiring decision.

Want to start your job search? Visit our job board. Or you can read more articles like this one in our resource center.



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