Hiring Now: Concentrix work from home jobs

Last updated: April 25, 2024
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Lenin Pina
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Hiring Now: Concentrix work from home jobs
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The work from home industry is booming!

The #workfromhome industry is rapidly changing the working world as we know it. I’ve been exploring work from home employers over the last several years and found Concentrix to be one of the more consistent and legitimate employers in this industry. The company acquired another outsourcing giant, Convergys, back in the summer of 2018 and since then has been on an aggressive hiring spree to fill multiple client service remote positions across the US.

Remote application insider tip:

Concentrix primarily hires Customer Service & Sales Agents for these remote roles. The job responsibilities generally involve a combination of customer account services with light sales, but no telemarketing.

Job opportunities are available by state so a job post for a Customer Sales and Service Representatives in Florida, for example, is available for any/all candidates living within the entire state and not just a particular city or distance from the main office.

Why Work with Concentrix?

Concentrix’s smooth transition to remote...

...model has convinced us that the work from home platform provides the greatest variety of talent, flexibility and cost efficiency globally.

The company's remote solution combines the best-in-class thinking and leadership with an operational and technology approach that comes from an experienced pool of leaders and expertise.

Concentrix provides Client Support Services within 10 major industries...

...including, (Automotive, Banking and Financial Services, Consumer Electronics, Energy and Public Sector, Healthcare Services, Insurance, Media and Communications, Retail and eCommerce, Technology, and Travel, Transportation and Tourism).

Is Concentrix Remote Work Right for You?

Concentrix hire’s people who are motivated and disciplined, with an emphasis on ability over experience. The company strives to maintain an open culture, focusing on the 3 V’s operating philosophy of:

  • Visibility
  • Velocity
  • Value

Concentrix is currently offering...

...a wide range of Sales, Customer Service, and Technical Support Roles with Full Training Career Opportunities, Competitive Salary/Bonus & Incentives, Paid Holidays, Performance-based pay, Medical Benefits, Retirement Plans, Individual and team rewards. Get started on your new remote career employment journey today here.

As a Concentrix employee you...

...are a direct link between the clients and their customers. In-demand skills that would make you successful for remote roles include, (Organization, Independance, Discipline, Effective Communication, Positive Personality and Focus). Join the team that values your exceptional skills and express your passion from the comfort of your own home!

Ready to launch your remote career today?

Take a deeper dive and learn just about everything you need to know about the Concentrix Company Culture, Employee Benefits/Perks, Payment/Compensation, Training and easy access online recruitment process.

Before you get started...

...please take a few moment to consider these questions and answers below that are specifically designed to help you decide if a Concentrix remote job is the right career fit for you.

Concentrix Remote Work FAQ

How do I know Concentrix is a legitimate Work at Home company?

Great Question! It is unfortunate that there are work at home scams and “too good to be true” sales pitches out there. You should always practice doing your own due diligence as you go through this and/or any other online recruitment and hiring process.

Remember the employment assessment process works both ways so make sure you’re aggressively assessing potential employers in the same manner that they are thoroughly assessing and evaluating you!

Does Concentrix hire in all US states?

Concentrix hires in the majority of states for the US. Please be sure to carefully review the individual job description for state specific information before you apply.

Does Concentrix charge an application fee?

No, there is no application fee.

Are remote Customer Support Agents employees or independent contractors?

Work from home representatives are direct Concentrix employees. As an employee, you will not incur any costly and extensive obligations that are required of an independent contractor

Does the company offer career advancement opportunities?

Yes. Many work from home representatives have moved into other positions with Concentrix, including promotion to Team Leaders as well as other Administrative/Office Support and Leadership positions.

How do I apply to become a remote Advisor with Concentrix?

All applications are to be completed online at https://careers.concentrix.com

How long is the hiring process?

Expect 7 – 10 days to review the application.

How much do remote representatives get paid?

Pay rates vary based on the skill sets needed for each of our clients and their programs. The rate of pay is also determined by geographic location, ensuring Concentrix remains competitive in the marketplace.

What kind of work would I be doing?

Each client will have different types of work. These will be discussed in the job description as well as with the recruiters as you go through the hiring process.

Would I be making, telemarketing calls, (calling people to sell them things)?

No, Concentrix does not do any outbound telemarketing.

I was proud to work for Concentrix because… Great place to work. Management, team leads, training staff are considerate, nice and very flexible when it comes to their employees.” - Aleathia Bowens, Jobcase Community Member

Do employees get to choose which program he/she works on?

Concentrix determines the best fit — of personality and other characteristics — for representatives based on the requirements of a given client, then we screen applicants based upon those requirements. If you are a match for more than one of the clients for whom we are hiring, we may ask you to select your preference.

Are there an average number of calls I would be required to take during each hour I work?

Performance goals are determined in accordance with our clients’ needs. To operate as efficiently as possible for clients you will receive calls in a fairly steady stream during each work shift. The ability to handle those calls with the appropriate balance of good customer service and efficient resolution will be one of the things we will train you to do well.

How will I be trained?

Training takes place in centralized locations in a classroom setting. If you are not located by one of our locations, then you would be doing Virtual training.

I have NEVER had a job where they actually TRAIN you! They are detailed oriented, patient, and I can not stress enough, how great it is to work at home. Crystal O'Neill, Concentrix Employee & Jobcase Member

Do I have to pay for training?

Unlike the independent contractor model, you do not pay for training. Instead Concentrix will pay YOU to go through training!

How long is training?

The duration of training varies by client. Please refer to the job description for details.

What are the equipment and internet requirements?

Internet speed and equipment requirements vary by client. Specific requirements will be discussed during the interview process. Requirements can also be found in the job description so be sure to review thoroughly when applying.

The equipment requirements below must be met for all virtual positions.

  • Broadband Internet Access (No Satellite)
  • High-Speed DSL
  • Cable
  • FiOS
  • No Vonage, Skype or Magic Jack
  • Distraction Free Work Environment throughout your entire work shift
  • A secure work space to maintain corporate privacy requirements

Do I need to provide my own computer?

For some clients yes however specific equipment requirements will be discussed during the hiring process.

If I became an employee, would I have to work at fixed times, or could I work whatever hours I want?

Schedules are agreed upon at the time of hire. Once this schedule is agreed upon, the expectation is that you will work the agreed upon hours.

Are the positions part-time or full-time?

Concentrix employs both full-time and part-time representatives. Operating hours for each Client is different, generally the hours fall between 5:00am – 11:00pm.

Are you in need of people to work late-night hours? Weekends?

Yes, we have shifts at all hours because we operate 24/7. However, based on our call volume, some shifts may not require additional staffing. Our busiest times are in the evening and weekends. All Concentrix hire shifts are during that time frame.

What if Concentrix doesn’t have any job openings in my area right now?

We added a short list of other reputable remote employers who are also offering immediate hire remote job opportunities for your review. Use the company links below to get more job details and application instructions.

Who can I contact if I have more questions?

We have a dedicated team of Community Specialists ready to help you successfully navigate through the hiring process for these exciting opportunities. Use the ‘comment’ link to ask your questions and our team will respond to you within a timely manner.


Join the Concentrix remote team of exceptional talent from the comfort of your own home! Apply online today here.

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Imelda G.
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It Business Analyst Ii at Dyopath Servicios

I'm from Monterrey México and received an email inviting me to work, but I don't see México listed in the eligible locations, are there any WFH positions available for México workers?

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Hester Schoeman
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Good day. I´m an English speaking expat living in Argentina. I would like to apply for a remote position, but Argentina is not available in the country list on the application form. Do you have any positions available for expats living in Argentina? I have been involved in Software Support and Development for many years and would be interested in a Customer Support Agent / Advisor or similar position.

4y
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Rosa E Diaz Sarrin
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Housekeeper

Me interesa la semana pasada tres companias se comunicaron conmigo pero nunca he trabajado asi pues les pregunte si necesitaba computadora me dijeron que no y que mi ingles era regular y me dijeron que no habia problema pero me ofrecían 40.45 por hora me parecio extrano y como dice la FTC DICE ESTAN HABIENDO ESTAFAS POR ESTE TIPO DE TRABAJO Y TAMBIEN ME PEDIAN LA TARJETA DE CREDITO.

4y
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Dan Flinn
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I want to unsubscribe, Im 81 and dont want or need work.

4y
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Joy Ann Soriano
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Hi, I want to apply but how? Is this work from home? I am from Philippines.

4y
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