Hiring now: Alorica work from home jobs

Alorica is a worldwide leading provider of customer management outsourcing solutions which is essentially a third party client customer service management service for Fortune 1000 companies. Alorica offers valuable industry experience and know-how to provide a total customer management solution.

Alorica Named “BPO of the Year” at World’s Largest Customer Contact Event

Alorica Careers

From customer acquisition and sales, to customer care and support, to logistics and fulfillment, Alorica offers a seamless customer experience across all service channels. Alorica’s award-winning Business Process Outsourcing services span both the Business-to-Consumer (B2C) and Business-to-Business (B2B) sectors across all industries.

Work locally. Serve globally.

Alorica partners with companies that operate within some of the worlds major industries including, (healthcare, financial services, automotive, technology, retail, communications, government, and travel industries). Alorica has also been the recipient of numerous accolades, including being named to the Inc. 5000 list, the Military-Friendly Employer list, and recognized as one of Diversity Business magazine's Top Businesses.

Alorica offers both local and remote employment opportunities across the globe, operating 65 locations in the U.S. as well as locations throughout Brazil, Asia, South America, and Latin America.

Alorica hires temporary, part-time, seasonal, flexible schedule, and remote job opportunities in operations, customer service, computer & IT, project management, data entry, and other fields. Employees enjoy comprehensive benefits package including tuition reimbursement, professional development opportunities, and a diverse workplace environment as the industry’s largest minority business enterprise.

You must love what you do and feel good about it. I love making my customers’ day and the gratitude I receive from them.

Blanca Gonzalez, Customer Service Associate

So Much More Than a Paycheck

Competitive pay package, comprehensive health and dental benefits... but that’s just the start! Here are a few more reasons to consider Alorica:

• Employee Bonuses, earn rewards for your great work and for adding Greatness to the team.
• Work-At-Home, Passion. Performance. Possibilities. In your PJs.
• Flexible Schedules, keep your options open with opportunities for full- and part-time positions, paid time off and the potential for paid training
• Career Progression Opportunities, over 70% of promotions come from within.
• Tuition Reimbursement, keep your education options open and your future bright.
• Community Partnerships, be a part of giving back!

Gone are the days of the mundane desk job!

Working from home gives you the ultimate in work/life flexibility; all while supporting you with the tools and resources you need to deliver insanely great customer experiences and propel your career forward.

Alorica-at-Home Agents are responsible for receiving and processing various incoming phone calls for numerous clients in accordance with policies, procedures, quality standards, and federal laws and regulations.

General Work-at-Home Agent job responsibilities include:

• High School or GED required
• Must be 18 years or older
• Minimum 1 year customer service or sales experience required
• Receive and process incoming phone calls for clients, which includes obtaining, entering, and verifying customer information (e.g. names, addresses, credit card numbers, etc.), answering questions, resolving issues, providing customer service, adhering to scripts, and attempting to make up-sells.
• Ensure that calls are processed in strict adherence to established policies, procedures, and quality standards, as well as any federal laws and regulations.
• basic computer skills required to include navigation between application and internet sites, see more!

Note - The job description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties, and responsibilities required of job incumbents.

I enjoyed working for Alorica. It was very friendly work environment with a fast pace. Your able to stay busy and all the available training you need. If you enjoy working in a team environment & on your own to help customers get the best out their plans. This job will be great for you.

Nicole Smith, Alorica Employee & Jobcase Community Member

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Ready to apply?

Click HERE to review more job details, company information, qualification requirements and application instructions.