All about Family Dollar careers

Last updated: April 25, 2024
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All about Family Dollar careers
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Are you thinking of applying for a job at Family Dollar?

There are plenty of positions to choose from. Whether you’re looking for a permanent role that’ll help you climb the corporate ladder or a temporary position to give you extra cash while you study, you’ll find it at Family Dollar.

Not sure where to start? In this article, we’ll take a look at the 12 most popular Family Dollar careers. You’ll learn about ‌common daily duties, salary and benefits, background checks, and more.

When you have all the facts, you can decide if this ever-growing company is the right employer for you.

What is Family Dollar?

Founded in 1959, Family Dollar is a leading national operator of consumer goods stores.

The company provides customers with quality, competitively priced merchandise using a customer-focused approach.

Family Dollar went through a merger in 2015 and is now owned by Dollar Tree. Since then, the company has come a long way — there are now over 8,300 stores in 49 states and territories.

Some of the most popular locations for Family Dollar include:

  • Charlotte, North Carolina

  • Chesapeake, Virginia

  • Atlanta, Georgia

  • Jacksonville, Florida

  • Chicago, Illinois

  • Dallas, Texas

  • Memphis, Tennessee

  • Pittsburgh, Pennsylvania

  • Philadelphia, Pennsylvania

  • Houston, Texas

Because of Family Dollar’s ongoing success, the company is always looking for people with drive and ambition to support its goals.

The company has entry-level, mid-level, and senior-level positions available for employees in different stages of their lives.

People with all levels of experience, qualifications, and skill sets can find a career that suits their needs. Plus, the company is an equal-opportunity employer with a diverse workforce.

How much does Family Dollar pay?

The average wage for Family Dollar employees in the US is $11.27 per hour.

However, salaries will differ based on several factors, including the employee’s specific job title, location, experience, and skills.

For example, for many positions, employees with 5–9 years of experience can earn several dollars more per hour than an employee with less than a year of experience.

Similarly, managerial positions tend to get a higher salary than other positions.

Here’s a list of the 12 most popular positions at Family Dollar, the responsibilities involved, and their average salaries.

1. Cashier

Cashiers are responsible for managing customer transactions at the cash register.

They need to:

  • Collect both cash and credit transactions.

  • Help customers redeem stamps and coupons.

  • Issue receipts, refunds, or tickets.

As part of their job, they also need to make sure that the prices of goods are accurate when scanning them and should try to cross-sell products or introduce new items to customers whenever possible.

The average salary of cashiers at Family Dollar is between $8 and $13 per hour. Salaries of cashiers don’t generally increase after years of experience. Thus, this kind of position is best suited for students or people in the early stages of their careers.

2. Retail store manager

A retail store manager’s main responsibility is to oversee a store’s day-to-day operations and ensure that processes run effectively.

In addition to making sure that processes run without a hitch, they also need to:

  • Recruit, train, and supervise new employees

  • Appraise and motivate staff members to guarantee higher employee satisfaction rates

  • Manage store budgets

  • Develop strategies to achieve higher customer satisfaction

  • Maintain financial and statistical records

  • Oversee stock control and pricing

  • Deal with customer complaints

To qualify for this position, applicants must have a high school diploma and a great deal of practical retail experience. A bachelor’s degree is also highly desirable.

The average salary for retail store managers at Family Dollar is $15.72 an hour or $45,056 per year.

This position has great salary growth opportunities as retail store managers with 5–19 years of experience can earn up to $6,000 more per year than those with less than a year of experience.

Furthermore, managers with training management and team leadership skills can earn 11% more than average, and those with customer relationship management skills can earn up to 10% more.

3. Stocker

Stockers are responsible for organizing, stocking, and restocking store shelves with merchandise and goods for sale.

The primary job of a stocker is to stock and rotate shelf items and make sure that items are stocked according to the store’s procedures and system.

They have to look at sales and inventory reports to effectively replace items and often also need to help with receiving and inspecting deliveries.

After inspection, they need to categorize and store the goods — either for immediate placement on the store’s floor or in the warehouse or backroom.

The average salary of stockers at Family Dollar is $8.12 to $8.86 per hour. Employees in this position often advance to merchandiser or sales associate positions.

4. Customer service representative

Customer service representatives can either work in-office or remotely, and they’re responsible for listening to customer concerns, answering queries, and providing information about the company’s products and services.

They also often need to make outbound calls to customers when bigger issues need to be resolved. These individuals are usually really good at multitasking and need to have good computer, communication, and typing skills.

Sometimes, applicants for this position will need to take and pass the minimum typing speed word per minute test.

The average salary for customer service reps at Family Dollar is $9.14 an hour.

Remember to include both your soft and hard skills on your resume.

With hard work and dedication, employees in this position can advance to other positions, such as administrative assistant, customer service manager, or even office manager.

5. Security officer

Security officers are responsible for keeping the premises, staff, and customers safe by staying on patrol, guarding entry points, monitoring surveillance cameras, and performing area inspections. They also need to authorize the entry of people and vehicles and report suspicious behavior.

It’s highly beneficial for these individuals to have surveillance skills, knowledge of security procedures and operations, and the ability to follow complex instructions.

The median wage for a security officer at Family Dollar is $11.27 per hour.

This is an excellent starting security job that offers employees the opportunity to gain experience and either be promoted to higher-paid senior security positions at Family Dollar or other companies.

6. Forklift operator

Forklift operators are tasked with transporting, distributing, and accounting for company goods, merchandise, materials, and equipment. Generally, forklift operators can work in a wide variety of industries, including retail, construction, general storage, manufacturing, and more.

According to the supervisor’s instructions, they need to locate and move items from one location to another. They can also be asked to perform quality assurance checks during their daily tasks.

Forklift operators must be able to properly drive and use the forklift to ensure that safety procedures are followed at all times.

The average wage for a forklift operator at Family Dollar is $13.68 per hour.

Employees in this position have the opportunity to advance their careers to superior positions, such as warehouse supervisor and heavy equipment operator. With these higher positions, they have the chance to earn higher levels of responsibility and income.

7. Maintenance technician

Maintenance technicians are responsible for inspecting buildings, equipment, and systems for any problems. If they find any issues, such as faulty equipment or damaged structures, they need to schedule repairs with the appropriate personnel — while staying within budget.

They also need to perform general maintenance of the facility and grounds, such as painting, carpentry, groundskeeping, and more.

Maintenance technicians with electrical, landscaping, or carpentry skills may be considered over those who don’t have these skills.

The median hourly wage for maintenance technicians at Family Dollar is $16.10. However, they can get paid up to $18.77 per hour, depending on their experience and skill level.

8. Sales associate

Sales associates’ main responsibility is to make sure that the company makes more sales.

They achieve this by welcoming customers, answering their questions, maintaining a good floor appearance, directing customers to goods that suit their needs, and even sometimes working the cash register.

Sales associates are often required to enter sales data into computers. Therefore, it’s important for them to have good computer skills. Since they work directly with customers, they need to have great communication and customer service skills as well.

People in this position can work part-time or full-time, and their hours can vary. They usually need a high school diploma or equivalent.

The average salary of sales associates at Family Dollar is between $8.11 and $14.00 per hour, depending on their level of experience and skill set.

This position comes with excellent room for advancement as sales associates can climb the corporate ladder to several managerial positions if they work hard.

9. Retail general manager

Retail general managers (GMs) are responsible for overseeing all parts of the company’s operations. They need to check inventory, discipline and train employees, decide which products need to be sold and stocked, and more.

Overall, they make sure that the store is performing well, customers are happy, and employees stay productive.

These employees can be asked to work in various environments, including the office, warehouse, in-store, etc.

To become a general manager, applicants must usually have management experience, and a bachelor’s degree is beneficial or even necessary in some instances.

On average, general managers at Family Dollar earn around $52,324 per year. However, their salary greatly depends on their level of experience, knowledge, and skill set.

For example, computer skills and data entry skills can be of great use in this profession. Thus, applicants with these skills may have higher income potential.

10. Assistant store manager

Assistant store managers help with the daily operations of the store. They’re responsible for the following:

  • Scheduling, ordering, and processing merchandise

  • Helping customers with more complicated or advanced queries

  • Keeping the store organized and presentable

  • Handling store cash

  • Opening and closing the store

They also need to assign tasks to employees and ensure that all tasks are completed properly and on time. If employees aren’t performing well, they need to get to the root of the problem and fix it.

Generally, assistant store managers need to have prior retail experience to be considered for the position.

On average, assistant store managers at Family Dollar earn around $12.23 per hour. However, they can earn up to $14.73 per hour, depending on their experience.

Also, employees with cash-handling skills can earn up to 12% more than average, and those with operations management skills can earn up to 2% more.

11. District manager

District managers are responsible for tracking the sales and operations of all retail stores in a specific region to make sure that sales targets are met.

They have to hire, train, and supervise store managers within the region and also need to manage inventory based on market trends and overall performance.

These individuals need several years of experience and a bachelor’s degree in marketing, finance, business administration, or a related field.

The district manager position is one of the highest-paying positions at Family Dollar, as the average salary of these employees is $71,216 per year.

District managers with 20+ years of experience earn around $4,000 more per year than those with 10–19 years of experience.

12. Order filler

Order fillers are responsible for handling orders or merchandise and making sure that customers get their goods.

They need to:

  • Go to the product area and remove ordered items from the shelf to the checking station (they can either do this by hand or with equipment)

  • Reorder stock so that the newest arrivals and deliveries are in the back

  • Pack, weigh, and label products

  • Make sure that orders are accurate (check for expiry dates, completeness, etc.)

These employees need to be able to work quickly and be highly detail-oriented. Depending on the employer, they may also be required to work during the evenings or overnight shifts.

On average, order fillers at Family Dollar earn $12.32 per hour. However, this career has great advancement opportunities, as employees in this position can advance to positions such as warehouse supervisor, warehouse manager, operations supervisor, and more.

What benefits do Family Dollar employees get?

If you join the Family Dollar team, you’ll be rewarded with generous benefits. Keep in mind, though, that your benefits program will typically depend on how many hours you work. For example, part-time employees get fewer perks than full-time employees.

Eligible employees get health insurance. This benefit comes with medical insurance for physician visits, hospital stays, and some specialist services.

You can also expect vision insurance, dental insurance, and reduced-cost prescription medications.

Worried about unexpected health expenses? You can set money aside each payday in a health savings account (HSA). Plus, there are options for life insurance and disability insurance.

Saving for your retirement is always a smart move. To help you prepare for your senior years, Family Dollar has a 401(k) retirement plan with a company match. Employees can put pre-tax income aside, so it’s ready for the future.

You can also take advantage of the company’s profit-sharing and stock-purchasing plans to build your future wealth.

For some, a job at Family Dollar is temporary. However, there are opportunities for long-term employment for motivated individuals. For example, you may start as a part-time associate and work your way toward a management role.

If you have a disability, the company will make reasonable accommodations for you.

Learn more about the benefits you can expect when working at Family Dollar with our comprehensive guide.

How to apply for a job at Family Dollar

To apply for a job at Family Dollar, applicants must be at least 18 years of age and need to be able to work flexible or full-time hours, depending on the company’s needs and job position.

They’ll also need different skill sets for different job positions (such as math skills for a cash register job).

Check out Jobcase’s job board to find open job positions at Family Dollar.

You’ll start the application process online by signing up for a free job seeker account. You’ll need a valid email address and work history and education details.

Family Dollar prefers candidates who have excellent customer service skills and good availability, so highlight these in your application.

If the hiring manager thinks you’d be a good fit for the role, you’ll be invited to an interview.

If you don’t manage to find a position that you like or qualify for at Family Dollar, you can also find similar positions at different companies on Jobcase’s job board. Simply head to the job board and type in the position and location you’re looking for.

You can filter your search by distance to work and can even choose to only look at remote options by ticking the box next to “remote work only.”

Learn more about employment requirements and how you can apply for a job at Dollar Tree and Family Dollar.

Tips for your Family Dollar application

To make your Family Dollar application stand out, read the job description carefully.

Do your skills match the position? Do you meet the minimum requirements? For example, if you want to work in a distribution center, can you handle repetitive lifting and frequent walking?

There may also be other essentials, such as minimum age and education requirements.

Family Dollar is an inclusive environment, so focus on your teamwork skills. You can also talk about your customer service skills and communication skills in your interview.

To enhance your application, attach your resume in PDF format. If you don’t have one ready, you can try out Jobcase’s free professional resume builder.

Does Family Dollar do a background check?

Yes, like most employers, Family Dollar and Dollar Tree conduct pre-employment background checks. You won’t have to worry about this step straight away, though, as it comes later in the application process.

If you get offered a job, you must pass a background check before you begin your first shift. You’ll need to give permission, but if you refuse, the job offer will be rescinded.

So, what is a background check?

A background check is a screening that’s done via a third-party company. It looks for any red flags in your history and goes back seven years or more.

One part of this process is a criminal background check. Any misdemeanors or felonies from local, state, or national databases will be flagged.

The background check is also used to verify the information on your job application. Were you honest about your work history and education?

If you’re applying for a job that involves driving, you’ll need to pass a driving background check. Some distribution center roles may also require you to have a driver’s license.

You’ll never be charged for a background check. This is something the employer pays for.

Remember, the background check happens after your interview. This means you’ll have a chance to explain your situation to the interviewer(s). Depending on your record, you might still get the job.

Does Family Dollar do a drug test?

At most Family Dollar locations, it’s company policy to drug test new employees. While there can be some exceptions, it’s good to be prepared.

Like the background check, this stage comes after you’ve been offered a job — but before you can start work.

The drug test may be a five-panel urine test or a mouth swab. A third-party laboratory processes the samples, which can take a few days. Any common drugs in your system, such as opiates, amphetamines, and phencyclidine (PCP), will show up.

If you pass the drug test and the background check, you’ll get the job. Note, however, that there may also be random drug tests conducted throughout your employment.

What to expect from your Family Dollar interview

For most Family Dollar jobs, you’ll need to attend an in-person interview. You’ll meet one-on-one with the hiring manager at your local Family Dollar store.

Not sure what to wear? The dress code will be business casual, with a button-up shirt and pants or a skirt. You won’t need to wear a tie or jacket, but you should avoid jeans.

If the role you’re interviewing for is a senior role, such as a manager position, go for business professional instead.

Make sure you arrive on time — preferably at least five minutes before the scheduled appointment. And be prepared by practicing answering common interview questions ahead of time. When you have answers ready, you’ll be able to speak confidently and without hesitation.

What will the hiring manager ask? The questions may be specific to the job, but here are a few examples:

  • Why do you want to work at Family Dollar?

  • Tell us about a time when you gave quality customer service.

  • Why should we hire you for this role?

  • Would you be comfortable in a fast-paced work environment?

  • Do you have previous experience that would help you in this role?

  • What is your availability?

  • Where do you see yourself in five years?

Ready to work at Family Dollar?

Family Dollar has a number of job openings across the US. There’s something for motivated individuals looking for a long-term career and those who want to gain experience in a temporary role.

For example, you can apply to work as a cashier, a sales associate, or an assistant store manager.

The process starts online, followed by a job interview. If you get offered the position, you’ll likely need to pass a background check and drug screening test before you can start work.

Already have an interview lined up? Discover the top job interview questions and how to answer them so you can land the job.

You can also visit our job board to see who’s hiring. Or, for more career guides, head to our resource center.

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Kara Perdue
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I am Completely and utterly disgusted with the store I was screamed at by an employee to get out of the store and called derogatory names and all for no reason other than I had my sweater on my oversized sweater on over my body like normal with my purse on the inside and that is completely out of control unnecessary and wrong and I've been trying to get a hold of the manager and the district manager and corporate now for over an hour and I cannot get anybody I have not done anything wrong I don't deserve that type of treatment and this needs to be rectified ASAP hey Emily

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