What are the top delivery driver transferable skills?

Last updated: April 25, 2024
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Michael Frash
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What are the top delivery driver transferable skills?
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Delivery drivers are in high demand. Online shopping and food delivery are on the rise, and by 2030, the job growth prediction for drivers is 12%.

Getting a job for a delivery company is straightforward. All you need is a high school diploma, a clean driving record, and a reliable vehicle.

If you work in this role, you'll gain valuable experience. Plus, you'll get transferable skills that can be used in other industries.

What are transferable skills? And, what can you learn as a delivery driver that can help you change careers later down the track?

Keep reading because we’re about to tell you everything you need to know.

What are transferable skills?

Transferable skills can be used in different jobs. You can learn these skills at work, but if you don't have any experience, they can come from school, volunteering, or playing sports.

Examples of transferable skills include good communication, organization, teamwork, and computer skills.


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Let's say you previously worked as an administrative assistant. You'd likely have customer service skills, telephone skills, and dependability.

These skills can be transferred to a range of different industries, including retail, health, and food services. They're also must-have skills if you want to work from home.

When it's time to apply for a new job, your experience might not be a perfect match. But, when you highlight the right transferable skills, you can show the employer that you're a fast learner and that you have what it takes to do the job.

Transferable skills can include both hard skills and soft skills.

What do you need to be a delivery driver?

If you want a delivery driver job, you'll need a valid driver's license. Truck drivers will usually need a commercial driver's license (CDL). You should have a clean driving record and be confident driving during peak periods.

Depending on the job, you may need your own transportation. For example, if you want to work for Grubhub or Instacart, you'll need your own car. Other companies may have their own fleets of delivery vans or trucks.

You won't usually need delivery experience, but you'll need to have good organizational skills to plan the most efficient routes.

Some delivery drivers are independent contractors. These workers need to be self-motivated with excellent customer service skills.

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Before applying, you should always read the job description for any specific requirements. For example, you may need your own automotive insurance and a mobile phone with reliable internet.

What are the top transferable skills you can get as a delivery driver?

When you work as a delivery driver, you'll gain a range of transferable skills. These skills can boost your resume and help you get a job in another industry.

Let's take a look at some of the top transferable skills you'll learn on the job:

1. Communication

When you work in this role, you'll need good communication skills. You'll have to speak to customers, managers, and store owners.

For example, if you're working as a food delivery driver, you could communicate with customers via an app. You'll need to visit restaurants and create positive relationships with their team members. And, you'll have to communicate effectively with your manager and other drivers.

Excellent communication skills can be valuable in almost any industry. If you want to work from home, you won't have face-to-face contact. So, good verbal and written communication is essential.

Speaking clearly, having good body language, and using active listening skills are all part of communication.

Almost every industry relies on good communication. You can use these skills to help you get a job in retail, healthcare, finance, business, education, or construction.

2. Customer service

Delivery drivers transport a range of different goods. From cars transporting small parcels and groceries, to delivery trucks filled with frozen foods, there's always a customer waiting for the delivery to arrive.

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Successful delivery drivers know how to give excellent service. They follow delivery instructions and respond to customer questions.

Some delivery drivers have to deal with customer complaints. For example, an order could be damaged in transit or left at the wrong address. While doing this job, you'll learn how to give customers a positive experience.

These customer service skills can be beneficial in other industries that are customer-focused. The list includes retail, food services, sales, web development, and administration.

And, you can use your customer service skills to work from home. Check out our list of the top six customer service jobs you can do from home.

3. Time management

Delivery drivers have to deliver orders on time. They need to plan their routes and breaks to make sure each delivery is made by the end of their shift.

Time management is especially important if you're an independent contractor. You'll only get paid per delivery, so being efficient can help you earn more.

Time management skills are transferable. If you want to work from home, you'll need to be able to manage your own schedule.

Most jobs require these skills. For example, you'll need good time management to work in sales, administration, and business. Time management is also essential for blue-collar jobs such as electricians, building inspectors, and plumbers.

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4. Technology

These days, delivery drivers have access to more technology than ever before. Besides technical driving skills, they need to learn how to navigate the streets using a GPS (global positioning system).

Drivers can use apps to accept deliveries, communicate with customers, and keep accurate records. Customers may give drivers tips, and they can usually be processed through an app.

Delivery drivers need to be internet-savvy and able to adapt to new technology. They may also need basic typing skills.

Some drivers accept money directly from customers or use a company credit card to make in-store payments.

Understanding how to use technology is an important skill for any job. If you want to work from home, you'll rely on technology to communicate with your team and perform your daily duties.

Other industries that value technology skills include business, finance, education, marketing, and computing.

5. Multitasking

Delivery drivers can be assigned multiple delivery tasks on a daily basis. They need to manage their routes and make different stops along the way.

Depending on the job, drivers may have to accept new orders and communicate with customers or managers during their working day. Being able to multitask without preventable mistakes will make your job as a delivery driver much easier.

Multitasking skills are in demand in fast-paced industries. For example, fast food workers need to be able to take orders, accept payments, and prepare food. And bartenders need to serve drinks and process payments during busy shifts.

You can also use your multitasking skills to help you land a job in administration, management, or childcare.

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6. Reliability

Reliability is another important skill for delivery drivers. They need to arrive at work on time to make sure their deliveries are made. And, they only take set breaks.

Successful drivers carefully check the delivery details of every order before dropping them off. Reliable drivers who take their role seriously are less likely to make mistakes.

For example, they'll be less likely to deliver to the wrong address or leave a package out in poor weather. Reliable workers follow driving rules and don't take risks on the road.

Reliability is a good skill to have. Employers want to know they can rely on their team in both remote and in-person workspaces. Whether you're applying for a job in retail, fashion, sales, business, technology, construction, or education, you can highlight an example of reliability on your resume.

7. Teamwork

Delivery companies usually have a network of drivers. Each driver might service a different area, or they may drive a different vehicle type.

For the delivery network to run smoothly, drivers need good teamwork skills. They can swap jobs with other drivers or help out if someone is stuck in traffic.

If a driver doesn't meet their commitments, it can impact the whole team. For example, a customer could receive a cold meal or miss out on their order altogether. The customer could leave a negative review, which will impact the restaurant and the driver network.

Teamwork is one of the top transferable skills. Most companies have multiple team members, and they're all expected to work together. Employers want people who can communicate and support each other at work.

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Teamwork is important in most industries. For example, you'll need this skill if you want to work in retail, education, technology, construction, or administration. If you want to work from home, you'll need to be able to work in a virtual team environment.

8. Organization

Delivery drivers need to be organized. They need to make sure they have enough gas in the tank and that they've planned each delivery driving route.

Some delivery drivers need to visit restaurants and choose from different menu items for customers. And, they can deal with numerous customers every shift.

With good organization, drivers will be more likely to get orders delivered on time.

Being organized is an essential skill if you want to be productive. You can show potential employers that you're organized by showing up to the job interview on time with a copy of your resume.

Organization skills can be used in other industries, including food service, administration, education, and construction.

What jobs can you look for with delivery driver experience?

Delivery drivers learn a range of transferable skills on the job. Some of these skills will be hard skills, such as learning how to operate trucks or using specific software programs. Hard skills can get you jobs in related fields, such as in a distribution center or warehouse.

If you gain experience in customer service, cash handling, and teamwork, these can help you get a job as a server, administrative assistant, or retail associate.

You can use your skills in time management, reliability, technology, and organization to work from home. The types of jobs you can look for include virtual assistants, remote call center operators, and freelance writers.

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How can you give examples of your transferable skills?

On your resume, you can have a section dedicated to your skills. You can include a list of both hard and soft skills that are relevant to the position.

Your resume may include a short summary as an introduction. You can also mention some of your top transferable skills here.

And, if you're sending a cover letter with your application, you can use it to highlight your skills. Make sure you include examples of how you've used them in the workplace. For example, you could mention how you gave exceptional customer service while making a food delivery.

During the job interview you can give more examples of how you've used your transferable skills. Take a look at this list of common interview questions and answers which you can practice with.

Remember to read the job description carefully to understand what they're looking for. This will help you decide which skills to focus on.

Where can you find a job as a delivery driver?

Companies all over the country are looking for delivery drivers right now. Whether you want to deliver restaurant meals, pick up groceries, or drive a truck, there are plenty of opportunities available.

You can start your search by browsing delivery driver positions on our job board.

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Delivery driver transferable skills

If you get a job as a delivery driver, it can help you get valuable experience. Some of the skills you’ll learn will be transferable, opening up new job opportunities.

Delivery drivers are in demand and can transport anything from pizzas to household goods.

The top transferable skills you can get from this role include excellent communication, customer service, time management, technology, multitasking, reliability, teamwork, and organizational skills.

Even if you’re not planning to make it your long-term career, having experience as a delivery driver can help to boost your resume. It’ll give you the confidence to apply for both in-person and remote positions.

If you’re ready to start looking for work, you can see what’s available in your area. Browse our job board, or visit our resource center for more hints and tips.



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