A Full Guide to Chili’s Careers: Top Positions, Salaries, Benefits, and More

Last updated: April 23, 2024
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 A Full Guide to Chili’s Careers: Top Positions, Salaries, Benefits, and More
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Founded in Dallas, Texas, in 1975, Chili’s has become an ideal spot for many people to enjoy amazing food and drinks.

With the company’s commitment to delivering the best possible experiences to all its customers, it needs quality employees to help reach this goal.

Offering a number of job types, from chef, cleaner, server, and bartender to managerial positions, the company has many jobs available.

In this article, we’ll take a look at the top 15 Chili’s careers, including their job responsibilities, salaries, and benefits. We’ll also explain how you can apply for a position at Chili’s.

What is Chili’s?

Chili’s Grill & Bar is an American casual dining restaurant chain with a reputation for excellence. It offers both in-house dining and to-go service.

Over the years, the company has become well-known for a variety of foods, including baby back ribs, hand-crafted sandwiches, and quesadillas.

In 2021, there were over 1,600 Chili’s restaurants worldwide. Close to 1,300 of them are located in the U.S.

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Some of the restaurant’s most popular locations include:

  • Jacksonville, Florida

  • San Antonio, Texas

  • St. Louis, Missouri

  • Orlando, Florida

  • Chicago, Illinois

  • San Jose, California

  • Phoenix, Arizona

  • Austin, Texas

  • Honolulu, Hawaii

  • Dallas, Texas

There are hundreds of other Chili’s locations across the U.S. So no matter where you live, chances are you’ll find a location near you.

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How much does Chili’s pay its employees?

The average hourly wage of Chili’s Grill & Bar employees is $12.18 per hour.

However, salaries can greatly differ based on several factors, including:

  • Location: Some Chili’s locations pay their employees more than other locations. This usually correlates with the cost of living in different states.

  • Skills: People with above-average skill sets can earn higher salaries than those who don’t have these skills. This is why it’s important to add your hard skills to your resume.

  • Experience: People who have more years of experience will earn far more than those who don’t have experience. For example, line cooks with 10–19 years of experience can earn over $2 more per hour than those with 5–9 years of experience.

  • Job type: Entry-level jobs typically have lower wages than middle-career, late-career, and management positions. Those in hourly roles also tend to earn less than those with annual salaries.

  • Education: People with qualifications, such as certificates, diplomas, or degrees, will typically earn more than those who don’t have qualifications.

Types of jobs Chili’s offers

Chili’s jobs fall into four main categories:

Front of house

These include the people who work in the front of the restaurant, such as hosts, servers, and cashiers. The front-of-house team is responsible for making each customer feel special by offering a highly customized experience.

Heart of house

These include the people who work inside the kitchen and in support roles, such as cooks, dishwashers, and chefs. People in these positions work “behind the scenes” to create an incredible dining experience for guests.

Management

These include people in leadership or management roles, such as crew leaders, kitchen managers, and bar managers. People in these positions need excellent leadership and time management skills to keep processes running smoothly.

Back of house (restaurant support center)

These are the people who work at the company’s headquarters, offering support to staff members and customers alike. Back-of-house positions include customer support representatives and human resource associates.

Top Chili’s careers

Chili’s offers positions for people with various experience levels and skills. Currently, 44% of its employees are in their early careers.

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Here’s a list of the top 15 Chili’s jobs to consider applying for.

1. Server

Servers are responsible for showing customers to their tables, taking their orders, and delivering food and drinks. They’re also expected to learn the menu by heart so they can answer questions and offer recommendations.

As a server, you need to have excellent customer service skills, as this will ensure guest satisfaction.

You also need to have great multitasking skills and be able to carry trays of food since you’ll often wait on several tables at a time.

Servers at Chili’s earn an average wage of just over $7 per hour. But they can earn a lot more than that since they’ll also receive tips from customers.

2. Bartender

Bartenders take orders from customers and make and serve them their drinks. They work to create an enjoyable bar experience for all customers.

People in this position need to be knowledgeable about the ingredient combinations of common cocktails and mixed drinks. Therefore, previous bartending experience is required. Bartenders also need to be able to multitask and work well under pressure.

The average bartender at Chili’s earns around $9 per hour. Additionally, like servers, bartenders earn tips from customers. So, as a bartender, you can increase your income tremendously if you offer great service.

3. Dishwasher

Dishwashers wash the restaurant’s dishes and cooking equipment. They also keep the kitchen clean and organized by placing the washed items in their correct places.

There are no educational requirements for this position. However, people applying for this job need to have excellent cleaning and organization skills.

On average, dishwashers at Chili’s earn $11 per hour.

4. Line cook

Line cooks are restaurant workers that typically work under a chef. They’re responsible for cooking certain dishes from beginning to end. They also need to keep their cooking stations clean and occasionally supervise subordinates.

As part of their job, line cooks need to follow the restaurant’s recipes to maintain high quality standards. It’s important that they keep these recipes confidential. While culinary training isn’t necessarily required to become a line cook, it’s preferred.

Line cooks at Chili’s earn an average of $13.55 per hour. However, you can earn more if you have several years of experience.

5. Restaurant manager

Restaurant managers oversee the restaurant’s daily operations. They make sure that staff members and customers have everything they need.

Some of their duties include hiring employees, managing budgets, planning staff rotations, and ensuring company safety.

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To become a restaurant manager, you need several years of experience and postsecondary education. You also need great people management skills.

On average, restaurant managers at Chili’s earn around $56,361 per year. Those with 10–19 years of experience can earn up to $5,000 more per year than those who have less than a year’s experience.

6. Restaurant host

Restaurant hosts are responsible for greeting customers, escorting them to their tables, and keeping an organized waitlist.

People in these positions are often given small, routine tasks, such as ensuring that the menus are clean and that the silverware is properly distributed. As such, they need to have great organizational skills and attention to detail.

The average host at Chili’s earns $9.73 per hour. But you can earn up to $12 an hour, depending on your duties.

7. Cashier

Cashiers are mainly responsible for working at the cash registers — handling transactions and receipts. They also need to make sure there’s enough cash flow so that customers who make cash payments can get their change.

Since cashiers work with cash daily, they need to have math skills. They also need to have good people skills since they work directly with customers.

Cashiers at Chili’s earn an average of $9 per hour, but they can earn even more depending on how long they’ve worked at the restaurant.

Interested in a cashier position? Learn everything you need to know about working as a cashier.

8. Team leader

Team leaders are responsible for managing specific teams. They’re usually the person on a team with the most technical knowledge and skills.

Some of a team leader’s duties are tracking their team members’ performance, doing disciplinary reviews, and training team members. People in this role need to have strong leadership skills and should be good listeners.

Team leaders also need to be great at delegating tasks among their team members to make sure that all tasks are completed on time.

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The average team leader at Chili’s earns around $15 per hour. However, your salary can increase based on the type of team you’re leading and the nature of your responsibilities.

9. Quality assurance manager

Quality assurance managers need to ensure that food and service standards are maintained at all times. Some of their duties may include determining whether products from suppliers are of high standard and ensuring that cooks are making quality food.

People in this position often require management experience. Above all, they need to be extremely detail-oriented to catch the smallest flaws and should be great at organizing processes and people effectively.

On average, quality assurance managers at Chili’s earn $13 per hour. But you can earn up to $18 an hour based on your experience and performance. This position also comes with many growth opportunities in other management roles.

10. Kitchen supervisor

Kitchen supervisors oversee food production in the kitchen. They manage kitchen processes to make sure that high-quality food is prepared and that food processors and other equipment are in working order.

They’re also responsible for creating a great team atmosphere through ongoing training and leadership.

People in this position manage an entire team and therefore need to have leadership skills. Prior management experience — preferably in a kitchen setting — is required to get this role.

Kitchen managers at Chili’s earn around $15 per hour. But you can earn up to $20 per hour if you have several years of experience.

11. Customer service representative

Customer service representatives keep customers happy by dealing with guest concerns and queries. They often work over direct calls, but they may also be required to talk to customers in person.

People in this position require great communication and listening skills, as well as a caring attitude. They also need to be able to type quickly so that they can write down important information as soon as they hear it.

This role offers a wealth of opportunities for advancement since it teaches employees many transferable skills that can be used later on their career path.

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On average, customer service representatives at Chili’s earn around $11 per hour.

12. Night cleaner

Night cleaners clean the restaurant during non-business hours. They work on the entire restaurant — specifically the areas where customers go. This includes the restaurant dining area and restrooms.

This role doesn’t have any educational requirements. People applying for this position need to have good cleaning skills and attention to detail so that they can make the space as presentable as possible.

Night cleaners at Chili’s earn an average of $11 per hour. You can earn more depending on how long you work for the company.

13. Key holder

Key holders are in charge of opening and closing, as well as other administrative duties. They make sure the restaurant is organized, ensure the alarm system is working, etc.

To apply for this role, you need to be a highly dependable team player and should also have great time management skills. Key holders at Chili’s earn around $14 per hour.

14. Prep cook

Prep cooks work under the head chef. They’re mainly responsible for preparatory work, such as slicing onions, washing vegetables, and cutting meat. They may also be tasked with preparing side dishes, such as salads.

This is the ideal position for someone who’s planning to attend or is already in culinary school.

Since this is a standing position, candidates should be willing to stay on their feet for long periods of time. They also need to be able to work well under pressure, as they’ll be working in a fast-paced environment.

Prep cooks at Chili’s earn around $12 per hour. You can earn more if you have educational requirements or experience.

15. Bar manager

Bar managers are in charge of the bar and bartenders. They make sure that the drink inventory and restaurant budget are maintained. They also prepare drink menus and train bartenders in making specific beverages.

Previous management experience is required to apply for this role. Additionally, people in this role need extensive knowledge of drinks and how they’re mixed.

On average, bar managers at Chili’s earn around $12 per hour. However, you can earn up to $18 per hour if you have several years of experience in the field.

Chili’s employee benefits

Chili’s offers its employees several benefits but you must meet the minimum requirements. Some of the most popular ones include:

  • Medical, dental, and vision plans (including domestic partner benefits)

  • Short-term disability

  • Parental leave

  • Legal plans

  • Health club reimbursements

  • Employee assistance program

  • Pre-tax commuter program

  • Skill development programs

Learn more about the company’s benefits in our complete Chili’s employee benefits guide.

How to apply for a job at Chili’s

Here are the steps you can follow to apply for a Chili’s position:

Step 1: Search for a position

Search for a position that you’re interested in. You can do this on Chili’s site by going to the job search bar and typing in:

  • The position you’re looking for. You can use a keyword, such as “customer service representative.”

  • The area of talent, such as “back of house,” “heart of house,” “front of house,” or “management”

  • Your ideal location

A list of job opportunities that you can go through will pop up.

Alternatively, you can look for a Chili's job on Jobcase's job board. Simply head over to the board and type “Chilli’s” into the search bar alongside your location.

Step 2: Apply for the position

Once you’ve found a job posting that you’re interested in and qualify for, you can go ahead and apply for the position.

  • On Chili’s site: Click on the red “Apply Now” button at the top of the job description page. From there, click the “Start Application” button, and answer the questions they give you. Afterward, you’ll get to submit your application.

  • On Jobcase: Click the “Apply” button in the top-right corner of the job description page. Create an account and go through the application process, where you’ll be required to answer questions and submit your resume.

Want your resume to stand out? Learn how you can create a winning resume that’ll help you land the job.

Chili’s offers great opportunities for people in both their early and late careers.

With multiple positions to choose from, you won’t have a difficult time finding something that suits your needs and skill set. Take a look at our Chili’s resource center to see what others are saying about the company.

Alternatively, if none of the available positions at Chili’s look like the ideal fit for you, have a look at our list of entry-level, work-from-home positions.

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